Find Hotel with a Concierge in Lakeview, IL

"Room was clean and hotel had a cute lobby. However, room phone did not work, there were no extra blankets or cups in the room and the TV was glitchy."

"This hotel wasn’t terrible but wasn’t great. We only stay at Hilton Gardens and have always had great experiences but this one was different. The bed we had, not only was it practically on the floor, the box spring was also broken and had us slanting in towards the middle. In the bathroom, there was many different things that were broken. To top things off when waiting for the elevator, we encountered cockroaches. One big plus is the location. Being right next to the red line makes it super easy to get anywhere we wanted."

"Decent hotel, but definitely outdated and overpriced for the service/amenities that you receive. "

"Excellent location and price!"

"If you want a hotel that smells like a petting zoo during a heatwave this is your spot. If this is the Royal Sonesta a regular Sonesta must be a car on the back half of a traveling circus. I did not know it was a pets allowed hotel. It smells like pets."

"Yes. Valet parking was expensive but worked out very well "

"I would not suggest any one to stay at this hotel."

"Great location, clean room"

"On the site it's listed that cribs are available and I also included the request with booking in the accomodations section. Upon arriving at the hotel we was told not only were there not any cribs but it was treated as if it was a weird request. The host was a younger guy (I'm 31, he was about 25) and when I asked if he could if housekeeping for a crib I was again told by him that they do not have them. Luckily a bar worker heard the convo and told him that housekeeping do have cribs. He paged housekeeping and surprise! A crib for the baby. We quickly moved on from that and I was excited to continue on with my birthday trip. Well.... Entering the room it looked clean.. But that bathroom had no toiletries. No hand soap. No q-tips or shower caps. The following day the room was not tended to. All bath towels that I neatly put in a pile for housekeeping remained there. No fresh towels. No fresh linen for the bed. No new bag for ice. Still no hand soap (that I requested the night before and never received). I truly was expecting more from this hotel."