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"The property had a great location, and the pictures accurately reflected the room. The staff were responsive and took action when needed. However, it is important to keep Hawaii’s laid-back culture in mind when evaluating staff responses. Unfortunately, we encountered an issue with our room at 7th floor. At night, we found roaches in the kitchenette area, which was quite shocking. The next morning, when I informed the staff and requested a room change, they accommodated us immediately and moved us to another room with stunning ocean views, without hesitation or further inquiry. I also noticed larger roaches outside the rental property near the entrance, which I understand can be common in warmer climates like Hawaii. However, the staff’s somewhat nonchalant reaction—rather than surprise—when I reported roaches in the room made me feel that this might not have been an entirely unexpected occurrence. Why I leaving 3 stars here is purely because of the prompt action of the staff regardless and stunning views from the room. Kahana should ramp up with the cleanliness of ALL their rooms and I hope my experience remains an isolated incident. "

"Yes and it was a stunning view."

"No ocean view, but we had a view of waterfall. Very close to whaler’s for shopping and food. Great shoreline."

"The bungalow we stayed in was perfect. Walking distance from the beach/pool and very clean. I highly recommend the resort. Beautiful beach, crystal clear water and you can run into a turtle once in a while. Sunset views were excellent. My family and I had an unforgettable time and were very happy with the resort staff. Proximity to Whalers Village was prime as it gave us something different for food and some shopping."

"Check-in was fast and easy. Room was spacious and had a great view. "

"Highly recommend."

"The place was amazing. It sat at the end of the strip of wailers Village. The buildings were a bit older, but very well maintained. The amenities were great with one exception of the pool being way too cold."

"Amazing view! Loved the balcony and all the ocean views from the room. Staff was friendly. Saw so many whales , turtles, etc . "

"Clean and friendly"