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"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room! "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Clean rooms "

"All marvellous "

"Very satisfactory "

"Clean comfortable room "

"The park was nearby, the lakeside setting was fabulous and the staff lovely. The food was good, especially the breakfast was sensational. The dining room/ restaurant was a bit institutional and soulless. It was strange that the bar could have run out of plain crisps, indeed all crisps but the most exotic of flavours by Saturday lunchtime of a busy weekend. Someone with a bit of initiative could have run across to the Aquarium cafe and scooped up their's. But that is a minor detail. The cosy room was of a good size with a bath. ."

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"