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"Excellent service and great, helpful staff. "

"Location near malls and Christmas Markets Good food at the restaurant Friendly service Room available upon our arrival at about noon time"

"Lovely welcome upon arrival, with plenty of parking near our room. Clean and spacious room, very well looked after during our stay. Breakfast had a great variety of options with ample seating areas, staff always busy clearing used plates, cutlery etc but willing to have a quick chat ."

"Everything was perfect. Clean room, staff very nice and helpful 10/10. "

"We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably. "

"Dit was ons tweede verblijf hier. De kamers zijn proper met een goede douche. Gratis minibar wordt dagelijks aangevuld Ideale ligging voor de kerstmarkt. Bovenverdiep voor lekker ontbijt is mooi en met een mooi uitzicht."

"A modern, well designed hotel with clean rooms and an excellent breakfast "

"Great as always. Room is spacious, well equipped and very comfortable. Bathroom and shower great. Food excellent and staff always helpful and friendly. "

"We weren’t happy with our room and they kindly and promptly changed us to an apartment at no extra cost, very impressed "