"Towels were a little old and frayed"

"The tub stopper was not functioning properly, which made it difficult to use the tub. Additionally, the battery-operated door lock failed during my stay. I would have appreciated more complimentary personal amenities in the room, such as a shower cap, cotton swabs (Q-tips), and mouthwash. The bathroom could also benefit from additional towel racks or hooks to provide more space for hanging towels. Finally, the lobby coffee was self-service, yet it cost $5.00 per cup and included an expectation...