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"Staff was very friendly. Room was clean but had a dank smell. Surrounding guests were quite loud and unruly throughout all hours of the day and night."

"Very outdated property . Many upgrades necessary "

"Unfortunately, we did not know that there was no elevator in the hotel. My husband and I are in our late 60s and had just travelled an extensive amount of time to get to the hotel. It was difficult for us to carry our luggage up the stairs. The young girl at the front desk offered, but there was no way we were going to have her lift 50 pounds. You should put some important notice on the website to allow people to know there is no elevator. Thanks! Other than that, the hotel facility was clean and the staff were very helpful."

"Excellent overall what more can we say."

"If you are staying near New River Gorge, I highly recommend this hotel. Excellent staff, super friendly, very clean accommodations and breakfast was perfect. "

"Stayed here for an event over the weekend, arrived late in the night with zero problems checking in, staff was very friendly, room was incredibly clean, and breakfast was delicious. Convenient area, would book again"

"The staff is really friendly and helpful. The food at the bar was very good and the bar staff friendly and welcoming. "

"Cabin was very clean and well maintained. Front desk people were very helpful."

"Great location"