"I would like to start by saying the accommodation and staff when there were amazing- if it were not for the issues around payment and communication, I would have left a very good review.
We opted to pay at property on arrival, paying the little bit extra for this option to have some flexibility. I received a notification from my bank a week before travel that the apartments had attempted to take £935 (agreed price was £873). I stampeded to call them but I got no answer at all after hours of...
"We really liked our two weeks at the hotel. my wife and I. I was however more than slightly unhappy by the lack of heating in the pools, which I reported through Expedia as well as not being offered a VIP upgrade or a few hours late checkout. The hotel guest services came back to me within hours and while it didn't make the pools warmer it did make us feel hugely better. Part of the remedy included the later checkout.
I have to say the hotel restaurants have a have fantastically extensive menus...
"Very peaceful setting for the hotel with several restaurants closeby. The most delicious breakfast was served with such a variety each day. Comfortable and clean room with friendly staff. There are no tea or coffee facilities and the bar wasn't open but we would highly recommend the Hotelito. "
"Been so many times. The hotel has now changed what you get for All Inclusive so that was disappointing as we hadn’t been informed. Couple of issues this time ."
"Excellent amenities, helpful staff and good location. Only downside was a significant ant problem, although highlighted to reception they sent maintenance to clean/spray one day, it continued to attract ants. From pool conversations appears it's a problem in most accommodations not isolated, therefore dont leave anything on floor!
Quiet/not too crowded late September.
Breakfast okay, not well layed out but works."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.