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"The B&B is in an excellent location, with a 15 min walk into the centre of Keswick. The breakfast is very nice and the staff are really helpful. Free passes to the spa is a great touch and exactly what we needed after a long walk. I'd highly recommend staying that this B&B. "

"Rooms clean, staff lovely, shops nearby"

"Helpful, friendly staff and excellent amenities and food. "

"Staff are excellent especially Neil on the reception desk. Pub across the road. City centre 10 minute walk. Room excellent too. Breakfast is also excellent aswell. Can't fault this hotel. "

"The rooms are clean the staff are excellent"

"Picanha Steak was over cooked. Requested medium-rare but came out medium-well. Breakfast ok, the staff who “greeted” me at the desk didn’t seem interested un customer service. Room lovely however, had one of the renovated rooms. Clean, and well decorated "

"Parking was easy. Very nice rooms for the price and a convivial bar."

"Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!"

"Great hotel"