Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Shetland Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
5 meeting rooms, wedding services, and an elevator
A 24-hour front desk, a banquet hall, and luggage storage
A front-desk safe and smoke-free premises
Guest reviews say great things about the helpful staff
Room features
All 64 rooms have comforts such as free WiFi and safes.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick
Frequently asked questions
Is Shetland Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shetland Hotel?
This property doesn't offer parking.
What time is check-in at Shetland Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Shetland Hotel?
Check-out is at 11 AM.
Where is Shetland Hotel located?
Situated near the beach, this hotel is within 1 mi (2 km) of Up-Helly-Aa Exhibition, Lerwick Town Hall, and Fort Charlotte. Böd of Gremista and Clickimin Broch are also within 1 mi (2 km).
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Shetland Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 53 out of 180 reviews
10 - Excellent
53
Rating 8 - Good. 82 out of 180 reviews
8 - Good
82
Rating 6 - Okay. 28 out of 180 reviews
6 - Okay
28
Rating 4 - Poor. 9 out of 180 reviews
4 - Poor
9
Rating 2 - Terrible. 8 out of 180 reviews
2 - Terrible
8
8.4/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Kathleen
Stayed 6 nights in Jun 2025
10/10
No probblems and our stay was great .but property needed some repair/maintenance.
Geoffrey
Stayed 7 nights in Jun 2025
8/10
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Karen
Stayed 2 nights in May 2025
10/10
Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Charles
Stayed 2 nights in Mar 2025
6/10
Plus point,VERY convenient for the ferry.to/from Aberdeen
Negative points.
Reception level on third floor. Utilitarian layout.
Very inconvenient. Elevator arrangement to certain floors1
john
Stayed 4 nights in May 2025
10/10
Excellent room size, comfortable bed and great menu selection.
Francis
Stayed 2 nights in Jul 2024
10/10
Clean and comfortable room. Staff very attentive and helpful.
Jennifer
Stayed 2 nights in Jul 2024
10/10
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Mary
Stayed 7 nights in Jun 2024
10/10
Extremely friendly and good service
Eiliv
Stayed 2 nights in Jul 2024
10/10
Great hotel and very clean with everything we needed.
Very friendly staff and so efficient.
Paul Kellond
Stayed 5 nights in Sep 2023
10/10
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Richard
Stayed 6 nights in Jun 2024
10/10
A very present overnight stay at the Shetland Hotel. Will look to stay again next time in Lerwick.
Robert
Stayed 1 night in May 2023
10/10
Local knowledge from reception is worth more than a guide book.
Friendly and helpful staff
Christina
Stayed 10 nights in May 2024
10/10
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Geraldine
Stayed 8 nights in Sep 2024
8/10
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Alan
Stayed 9 nights in Jun 2024
8/10
The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Diane
Stayed 3 nights in Oct 2022
8/10
Excellent and efficient front desk staff who were wonderful in providing suggestions of places to visit. Dining room service was a bit hit and miss at times - though food was generally good. Very, very convenient when arriving by ferry as the hotel is located just across from where the ferry docks.
Douglas
Stayed 4 nights in May 2023
8/10
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back.
Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
david
Stayed 7 nights in Aug 2024
8/10
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Penelope
Stayed 4 nights in Jun 2024
8/10
Old fashioned but clean. Meals fine.
Problems with TV reception from work on roof. Problems solved.
GB.
George
Stayed 6 nights in Sep 2024
8/10
Food fine, room clean and good size, staff friendly and helpful, location next to port and a few minutes from Lerwick town centre. The only downside was the building was a bit tired. Would use again.
Robert
Stayed 3 nights in May 2023
10/10
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Mary Ellen
Stayed 1 night in Aug 2023
8/10
Perfect hotel choice if your travels involve the Northlink Ferry - the terminal is literally across the road.
Not really walkable to the town centre.
Friendly staff.
K M
Stayed 1 night in May 2023
6/10
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Marie
Stayed 4 nights in Jun 2024
4/10
Very dated decor. Most of the windows are dirty or have blown and need replacing