2/10 سيّئ للغاية
Mary
مسافر برفقة شريك
8 أكتوبر 2025
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
TERRIBLE! NO elevator. Needed to pay 40 euros in cash for city tax. When I booked it in through Expedia I knew that I needed to pay about $60+ CAD $ at the property but it was not mention anywhere that it has to be paid in cash which was very frustrating as our previous accommodation in Barcelona let us pay the city tax using our credit card.
The property is old. All the pictures do not match what the guesthouse looked like in person. No AC. You have to have a flashlight or use your cellphone to see the stairs when you go out at night as the switch only work when you are going upstairs. Bathroom shower stall is horrible, sides are glass and the middle is a shower curtain.
Male receptionist has no customer service at all. On our fourth morning, I was using their hair dryer and then it suddenly died I thought initially that it got overheated as it was on high. Then I tried charging our devices and all the outlets in the bedroom area did not work as well as the fan. That was around noon at that time so we thought they automatically turn the power off. We got home around 6pm and still the outlets are not working so we’ve contacted the male receptionist. He showed up 30 minutes after. He blamed us that we were charging multiple devices and using hair dryer at the same time; that we should have contacted us sooner etc. I gave one star due to its location, close to restaurants, bars and public transport.
Mary
أقام 5 ليالٍ في شهر سبتمبر عام 2025