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"This hotel is super convenient- fantastic in fact. HOWEVER, the walls are paper thin, the heating comes on all through the night and is loud, and the bed and pillows are pretty uncomfortable. The food is great. So, take ear plugs and your own pillow and you may get some sleep."

"Room (junior double) was ok if a bit rough around the edges, and could do with a refresh though we had a lovely sea view. Good job we are on the smaller side as the bathroom was a bit of a squeeze. Didn't use any facilities of the hotel apart from the breakfast room, and have to say what a good breakfast it was - we didn't need to eat again until the evening! Hotel is well placed for Llandudno Town, pier and the Great Orme. Staff were friendly and welcoming, and we would consider staying here again."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"Very good hotel, excellent staff and amenities"

"Excellent stay - would definitely recommend - the food was amazing - everything we ate, breakfast and tea. Brilliant spa, nice clean room, friendly professional staff."

"Breakfast was excellent with cheerful staff service. Pleasant clean room, no view of beach but lovely sunset over welsh hills."

"Great place to stay, in a lovely area"

"Room too hot and spa full of kids - Staff were great but food bland"

"Our room was kept clean and tidy, particularly the bathroom. The staff throughout the hotel were polite and friendly. They were extremely helpful in a number of ways."