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"Great location, staff very helpful, service and food at the restaurant was good. Very memorable stay."

"Breakfast was in the main hotel due to circumstances Beyond their control. Excellent service 👏 "

"Breakfast good, would have liked s rambled eggs as on low fat diet. Room cold to start with. Needed brighter bedside light. Like to read in bed and keep warm"

"Room was clean and comfortable. A huge range of options for breakfast. Staff were lovely"

"Limited parking, spaces not really suitable for vans"

"A good selection for breakfast, the staff overall was excellent throughout my stay."

"The room was very clean we were on the side of the hotel facing the road but the traffic wasnt too bad. The breakfast was really good, the staff were brilliant and very helpful.The only issue we had was that we were on the top floor and we had a very noisy family in the rooms directly next to ours."

"Breakfast was lovely staff were wonderful and helpful had a lovely few days looking forward to going back later this year "

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."