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"Everyone was so nice from check in to check out. Drinks were amazing! riu party was a good time"

"Truly exceptional. My sister and I came here to celebrate our upcoming weddings and could not have picked a better hotel. We stayed in a Ocean Cliff Villa (the staff graciously offered us a complimentary upgrade). The room was fantastic. We remarked every five minutes of our trip how lucky we were and how impressive the property was. The service was truly outstanding from start to finish. To give a sense of just how fabulous the staff is: My laptop screen got damaged en route rendering the laptop unusable; within hours of arrival at the hotel the staff had delivered to my room an external monitor just in case I had a work emergency. Our butlers Javier and Jorge could not have been kinder; they were constantly thinking ahead to activities we might enjoy and always ensured we had reservations at convenient times. Truly, truly one of a kind. We will be back."

"There aren’t enough bathrooms!"

"For the all inclusive eating we never ran into issues with getting a seat but we did tend to eat a little earlier than everyone else it seemed which probably helped. The staff were very helpful and really wanted to make sure you were having a good time. Go to the free concerts/music events and hit up the Sun Bar for evening events. The city tour\tequila tasting was nice but was a long day of driving around so make sure to bring a water bottle. Overall a great experience and will definitely be looking to stay again."

"Love that this resort is surrounded by nature."

"This is the best resort EVER!!! If you ever find availability Kristal grand Nuevo is the one. Everyone is so kind and friendly, as soon as I arrived, ROBERTO was so helpful he thought me things I didn’t know and everyone at the reception is great. Top Notch service. Everyone is so happy in this resort, It’s fun and relaxing...having many bars accessible 24/7 is great, as well as the 24/7 Room service, is fast and the restaurants are good. The spa is 20/10, amazing and the activities to do are many. I’ve been to many resort and this one is the best, check it out if you find it available. LOVE YOU KRISTAL❤️❤️🌊🏖️"

"Get time for kids"

"Nice hotel. "

"Stayed here with my family and we had an amazing time. "