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Sure Hotel by Best Western Lockerbie

3.0 star property
Hotel in Lockerbie with a fitness center and a restaurant

Choose dates to view prices

Sure Hotel by Best Western Lockerbie welcomes guests with lunch and dinner at its restaurant. Visitors can relax in the garden or enjoy the arcade/game room. The hotel offers free WiFi throughout, and the helpful staff consistently leaves guests delighted with their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
The current price is AED 479
AED 575 total
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Wardrobe or closet
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Wardrobe or closet
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Wardrobe or closet
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Private bathroom
Coffee/tea maker
Electric kettle
Wardrobe or closet
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Wardrobe or closet
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Old Annan Road, Lockerbie, Scotland, DG11 2RB

What's nearby

  • Dryfesdale Lodge Visitor Centre - 2 min drive - 2.4 km
  • Lockerbie Ice Rink - 2 min drive - 2.7 km
  • Dalscone Farm Fun - 22 min drive - 26.5 km
  • Dumfries Ice Bowl - 26 min drive - 29.7 km
  • Caerlaverock Castle - 29 min drive - 32.6 km

Getting around

  • Lockerbie Station - 4 min drive
  • Glasgow International Airport (GLA) - 90 min drive

Restaurants

  • ‪The Royal Bar - ‬2 min drive
  • ‪Kings Arms Hotel - ‬2 min drive
  • ‪Best Pizza & Kebab - ‬2 min drive
  • ‪Cafe 91 - ‬19 min walk
  • ‪Ecclefechan Hotel - ‬6 min drive

About this property

Sure Hotel by Best Western Lockerbie

Property highlights
At Sure Hotel by Best Western Lockerbie, you can look forward to a terrace, a garden, and a playground. The on-site restaurant offers lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), 1 meeting room, and an elevator
  • A banquet hall and luggage storage
Room features
All guestrooms at Sure Hotel by Best Western Lockerbie have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Similar properties

Garden
Days Inn by Wyndham Lockerbie Annandale Water
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 770 reviews
The price is AED 141
AED 170 total
includes taxes & fees
7 Dec - 8 Dec
Days Inn by Wyndham Lockerbie Annandale Water

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Queens Hotel Lockerbie
Queens Lockerbie
Sure Hotel Best Western Lockerbie
Sure Best Western Lockerbie
Sure By Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel
Sure Hotel by Best Western Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel Lockerbie

Frequently asked questions

Is Sure Hotel by Best Western Lockerbie pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sure Hotel by Best Western Lockerbie?

As of 12 November 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Lockerbie on 13 November 2025 start from $156.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Lockerbie?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Lockerbie?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Lockerbie?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Lockerbie located?

Situated in Lockerbie, this hotel is within 2 mi (3 km) of Lockerbie Golf Club, Dryfesdale Lodge Visitor Centre, and Lockerbie Ice Rink. Lochmaben Golf Club and Thomas Carlyle's Birthplace are also within 6 mi (10 km). Lockerbie Station is 22 minutes by foot.

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Reviews

Sure Hotel by Best Western Lockerbie Reviews

7.8

Good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 93 reviews
Rating 8 - Good. 36 out of 93 reviews
Rating 6 - Okay. 15 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

Reviews

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!
Stayed 1 night in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Room comfort

Not for me.

Wouldn’t stay again. Hotel situated at the side of the motorway so it’s noisy, considering it was only 12 degrees outside the room felt about 30. Two single beds pushed together for a queen size, one more comfy than the other, and then theannoying split down the middle. The restaurant closes about 8 so missed dinner, the local town is god awful, everything closed down and looks baron.
Stayed 1 night in Jul 2022

4/10 Poor

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wedding

Unable to check in due to unforeseen power outage, had to change into wedding clothes in emergency lit toilets. Bad attitude from the hotel manager re the situation. Fortunately power was back on when we returned from the wedding ceremony. Wedding meal etc was good , room nicely presented, service ok but staff not very friendly. Meal was 7pm , but the evening was curtailed when we were told the bar was closing 10.10 pm. Though only 25 of us at the wedding, we would have thought keeping the bar open to an acceptable time was in their interest as well as the guests. So early night it was. Rooms ,toilets,bar area & restaurant were good due to refurbishment. Would never stay there again unless a change of management & staff was put in place, who fully understand the art of good customer service. Be careful before booking👎
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure is good

Stayed here on multiple trips cant beat a family run place. Brilliant
Stayed 4 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stop over

Last minute booking as I was driving north. Shortly after received a courtesy call checking for arrival time. Very large car park. Close to the motorway (no noise issues) Very polite receptionist. Room was clean and bed was comfortable. I have zero complaints from my overnight stop.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Liked: Staff & service
Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not the greatest

The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Stayed 1 night in Sep 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.
Stayed 1 night in Jul 2023

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not a great hotel

Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.
Stayed 1 night in Jun 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures.
Stayed 1 night in Dec 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor.
Stayed 1 night in Oct 2022

6/10 Okay

Clare

Liked: Staff & service
Disliked: Property conditions & facilities

Dated, food excellent.

Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hole place was great time and good stuff and helpful
Stayed 4 nights in Aug 2022

8/10 Good

Annette

Liked: Cleanliness, staff & service, room comfort

great food great staff

The room was nice the condition of the bathroom less nice the floor and the grouting around the bath looked like a child had done this work. had a meal the staff were great and the food was amazing good stay
Stayed 1 night in Aug 2022

6/10 Okay

MRS S

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

SURE HOTEL thumbs down

The owner who was on desk duty was very arrogant and unhelpful. The staff made up for the owners arrogance. They were brilliant. The bedroom was nothing like their photo. Very small outdated, no drawers to put ones clothes in, just enough space to hang a few coats and dresses up. Bathroom out of date. floor tiles coming away from floor, shower over bath with a cheap curtain across it. No hand rail to get in/out of bath/shower. Paint flaking of radiators and a massive crack on bedroom ceiling covered with wallpaper. At £90 per night not a good advertisement for BEST WESTERN. Wouldn't recommend SURE HOTEL.
Stayed 2 nights in Jun 2022

6/10 Okay

Nick IKO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service great premises

Manager was rude to his staff and guests .I stay away for work 2-3 times a week and bank on hospitality ..I was embarrassed for the people he was offending. I don’t leave comments as a rule but I felt like I had to to warn people of the poor service… hotel was great just the manager(owner as he liked to be called)
Stayed 1 night in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay here. Staff always makes us feel welcome.
Stayed 1 night in Dec 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the motorway and comfortable with good food.
Stayed 1 night in Oct 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and staff so friendly and helpful 👍
Stayed 1 night in Oct 2021

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Very easy to find after a long drive
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for stopover

Great location, just off motorway. Lovely staff, very friendly. Good breakfast, not huge, but enough. Only negative, room was very warm and had to open all windows during the night and you could hear traffic noise, (there is also a a fan in the room which we used aswell) but wouldn’t stop me staying again.
Stayed 1 night in Aug 2021

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over

Perfect for a stop over on route to the highlands . Staff very nice and helpful .
Stayed 1 night in Aug 2021