"Very disappointing stay this time, initially lied to by reception on check in. Also given the wrong room which was filthy with dirty red sticky marks on the carpet and the previous guests belongings in the room.
I’d booked a family room, for two adults and a child, but was checked into a double.
Went back to reception where they realised their error and checked me into the correct room. Towels were dirty in it and in a family room the both only ran boiling hot, no cold water at all impossible...
"Very disappointing stay this time, initially lied to by reception on check in. Also given the wrong room which was filthy with dirty red sticky marks on the carpet and the previous guests belongings in the room.
I’d booked a family room, for two adults and a child, but was checked into a double.
Went back to reception where they realised their error and checked me into the correct room. Towels were dirty in it and in a family room the both only ran boiling hot, no cold water at all impossible...