Close to London Bridge and Tower of London, Great St Helen Hotel provides amenities like a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
An elevator, a front-desk safe, and a 24-hour front desk
Smoke-free premises and luggage storage
Room features
All guestrooms at Great St Helen Hotel feature thoughtful touches such as air conditioning, as well as amenities like free internet and safes.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Showers and free toiletries
Flat-screen TVs with digital channels
Wardrobes/closets, LED light bulbs, and heating
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
More
Comprehensive recycling policy
Double-glazed windows
Locally-owned and organized tours and activities
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London
Frequently asked questions
Is Great St Helen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Great St Helen Hotel?
This hotel doesn't offer parking.
What time is check-in at Great St Helen Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Great St Helen Hotel?
Check-out is at 10:30 AM.
Where is Great St Helen Hotel located?
Located in London City Centre, this eco-certified hotel is within a 5-minute walk of The Gherkin and Liverpool Street. Tower of London and Brick Lane are also within 15 minutes. Liverpool Street Underground Station is only a 5-minute walk and Aldgate Station is 7 minutes.
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Great St Helen Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 88 reviews
10 - Excellent
26
Rating 8 - Good. 29 out of 88 reviews
8 - Good
29
Rating 6 - Okay. 16 out of 88 reviews
6 - Okay
16
Rating 4 - Poor. 10 out of 88 reviews
4 - Poor
10
Rating 2 - Terrible. 7 out of 88 reviews
2 - Terrible
7
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10
Rooms a bit small but all was excellent. Quiet and clean.
Roger
Stayed 2 nights in Mar 2025
8/10
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
John
Stayed 1 night in Apr 2025
8/10
Central location. Very close to Liverpool St station. Nice friendly staff
Andrew
Stayed 1 night in Nov 2024
8/10
Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Delwar
Stayed 2 nights in Nov 2024
6/10
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
vijay
Stayed 1 night in Mar 2025
10/10
Nice hotel in a good location in city.
Verified traveler
Stayed 3 nights in Feb 2023
8/10
Convenient location for business trip. Comfortable and good value for money.
Verified traveler
Stayed 1 night in Sep 2024
10/10
Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Andrew
Stayed 1 night in Nov 2024
10/10
Good location for a trip to london
Martina
Stayed 3 nights in Jun 2023
10/10
Simple place but pleasant
Alex
8/10
Great location but quite tight in space around bed and shower room.
Maria E
Stayed 1 night in Jan 2023
8/10
Good room for an overnight stay, fridge is a great touch. Noisy area at the moment due to skyscraper being constructed but apart from that, nice stay.
Will
Stayed 1 night in Jun 2023
10/10
Thought it was great
Paul
Stayed 1 night in Nov 2023
10/10
Reminded me of the house in up in between the sky scrappers loved it
Louis
Stayed 1 night in Mar 2023
8/10
Nice. But tiny room!
james
Stayed 2 nights in Jun 2023
4/10
Smallest hotel room I've ever stayed in. No desk so unable to work. Good location but impractrical room. Would not stay again
Verified traveler
Stayed 1 night in Jul 2023
6/10
It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.
William
Stayed 1 night in May 2023
8/10
Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.
Mark
Stayed 1 night in Feb 2024
8/10
Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.
Elaine
Stayed 4 nights in Jun 2023
8/10
Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising
Rachel
Stayed 3 nights in Apr 2023
2/10
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Coralie
Stayed 3 nights in Jan 2024
8/10
The bed or mattress is not very much comfortable
Abdelrahman
Stayed 2 nights in Mar 2023
2/10
Room had NO WINDOW , but that was not mentioned on room info when i booked . Bed up against a wall, bathroom had a window. Room was roasting , very misleading to sell a windowless room without telling prople