4/10 Poor
Charlotte
Business traveler
24 May, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed.
The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people).
The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work.
The main shower room was fine in terms of condition.
Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.
Charlotte
Stayed 3 nights in Mar 2024