If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height door lock
No elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Pala Motel Pomona
Pala Pomona
Pala Motel Motel
Pala Motel Pomona
Pala Motel Motel Pomona
Frequently asked questions
Is Pala Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pala Motel?
Self parking is free at this property.
What time is check-in at Pala Motel?
Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.
What time is check-out at Pala Motel?
Check-out is at 10 AM.
Where is Pala Motel located?
Located in Westmont, this motel is within 2 mi (3 km) of Western University of Health Sciences, The Glass House Concert Hall, and Latino Art Museum. Pomona Valley Hospital Medical Center is 2 mi (3.2 km) away.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Pala Motel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 32 reviews
10 - Excellent
5
Rating 8 - Good. 3 out of 32 reviews
8 - Good
3
Rating 6 - Okay. 8 out of 32 reviews
6 - Okay
8
Rating 4 - Poor. 5 out of 32 reviews
4 - Poor
5
Rating 2 - Terrible. 11 out of 32 reviews
2 - Terrible
11
5.4/10
Cleanliness
5.6/10
Staff & service
3.0/10
Amenities
5.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
4/10
Norm
Stayed 1 night in Nov 2023
2/10
Frances A
Stayed 1 night in Sep 2022
2/10
When I checked in the man an woman told me there were no rooms available. I had to argue with them because they had no record of my reserving and pre-paying for the room. When I showed him my receipt on my phone of my pre-payment he finally gave me a room key.
John
Stayed 1 night in Dec 2021
4/10
Tamara
Stayed 1 night in Aug 2021
4/10
Adriana
Stayed 1 night in Jul 2021
2/10
Nothing! I didnt even stay there.& i want my money refunded! I already filed a complaint with the BBB.
Verified traveler
Stayed 1 night in Jun 2021
2/10
Verified traveler
Stayed 1 night in Jun 2021
2/10
Melissa
Stayed 1 night in Mar 2021
2/10
The clerk would judge you by your appearance and distinguish the deposit if he’s know who’s gonna make a problem. He would add some false rules that’s not even on the description on hotel.com. Fir example. He want me to deposit 55 dollars because I had me plus one guess. Very dirty towels, sheets are stained rooms smelled like piss.
Cristian
Stayed 1 night in Jan 2021
10/10
The hotel was clean and good. One suggestion is to include a chest-of-drawers in the room. #16
Joseph
Stayed 3 nights in Sep 2020
6/10
Christian
Stayed 2 nights in Sep 2020
8/10
I felt safe enough to relax and not worry about the gun shoots in the area so i waz very happy this place for sure
John
Stayed 4 nights in Jul 2020
10/10
I was very satisfied with my visit and was comfortable during my stay despite the harsh area it is located in thank you
John
Stayed 3 nights in Jul 2020
10/10
LaReina
Stayed 1 night in Jul 2020
8/10
You get what u pay for..it wasnt the nicest, but it was decent the price.
Verified traveler
Stayed 1 night in Jul 2020
2/10
The people who own this place are very short as well as rude. They didn't want to honor the reservation I made through Hotels. com because it was a much lower rate then $100 they wanted to charge but then had no vacancies. It's a draws fine line to discrimination and very unprofessional.
Stephanie
Stayed 1 night in Jul 2020
4/10
Jacqueline
Stayed 1 night in Jul 2020
10/10
Ryan
Stayed 1 night in May 2020
6/10
Destiny
Stayed 1 night in Apr 2020
6/10
It was ok but the property owner has too many rules for a really crappy hotel
Mike
Stayed 1 night in Feb 2020
6/10
They had a ridiculous ‘no guests’ policy, which I think isn’t even legal? And even though I had a room for 2 people, when my friend wanted to stay over after I had already checked in, the manager had a fit. He basically wanted me to bribe him with $20 to let him stay. Give me a break. Next morning I saw him kicking people out because they were over occupancy and didn’t even give them a chance to bribe him, just crazy!
Verified traveler
Stayed 2 nights in Oct 2019
10/10
Alex
Stayed 1 night in Aug 2019
6/10
We went down to visit friends and have a good time. The hotel is in an area with a lot of crime and not safe to walk around. Check out is at 10 am very early, most hotels are noon and you usually can ask for a late check out. They ask for a 20.00 retainer for the remote control and key to the room you are supposed to get back after you check out. I turned in my key and remote but never received my 20.00 back. Most hotels big or small take advantage and price gouge when ever big events are in town and it sucks for anyone trying to get a decent room in a decent neighborhood at a decent price.
Marianne
Stayed 2 nights in Mar 2019
6/10
Pedro
Stayed 1 night in Jan 2019
2/10
Very old and durty , wore out , 19th centry coutch. Stayed 2 hours and left .