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"This is a first-class hotel. The staff was courteous and helpful. The room was very comfortable, clean and quiet. Restaurant, shops, and lobby were excellent. We highly recommend this hotel."

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"Habitación limpia, el personal atento"

"We were very disappointed by how the hotel was managed. It appeared old and neglected in terms of the customer's experience. The employes were very good. Some examples are: six elevators but only two appeared to be working; the bedside lights and phone in our room did not work (had to use my cell phone to contact the hotel to have maintenance fix the problem); food in the restaurant was awful, uncomfortable and noisy; the "Club" on the top floor was dark, old, no service, and not what is...

"Was not happy with the pool closing at seven and still charging 5he 35.00"