2/10 سيّئ للغاية
Jeanette J.
1 يوليو 2025
عناصر لم تنل الإعجاب: النظافة
Misleading listing / very disappointing
Was very excited to stay here . If you have a small group it could be ok but the listing is very misleading. It is made to believe there were enough beds for 8 but didnt mention that included the couch and a deflating air mattress we had to reach out to the host after the fact for, to find. The mattress was also deflated and there were not enough blankets . We also had to ask for towels and soap. They gave us code for maids closet to get towels which were very tathered to use for our showers. We were originally told that early check in was possible then it came with a 150 fee later. I was also. Charged a 206 service charge later noone can explain? After checkout we were blamed for breaking the garage door. We didnt even use the garage. And for leaving trash. Where to place trash was unclear in the directions so we neatly placed them by bins . We also were shamed for “using too many towels” (?) . The down stairs linens smelt like pee and were damp and they continued to dismiss our concern for that. I am completely upset at how they have handled this. We even did dishes and started laundry before leaving. To place blame on a guest who was mislead and didnt have proper amenities is so unprofessional .
Jeanette J.
أقام ليلتين (2) في شهر يونيو عام 2025