Find Resorts & Hotels with Spas in Los Ranchos de Albuquerque, NM

"Our first room's toilet was dirty, we didn't even want to guess what was in it. The tub was also grimy and old. They ended up moving us to a new room that was much cleaner, but it left a sour impression on us. The casino was in excellent shape with a great variety of slot machines. We didn't play any card games, but there seemed to be a selection of those too. Overall, I'd only come to gamble in the future. I wouldn't stay at the resort until they do some remodeling."

"N/A on Both!"

"The room was next to the generator. The sound was horrible. "

"I spent one night at this historic hotel. I thoroughly enjoyed the lobby with its detailed architecture and oversized chairs. The rooms are dated but very clean and the bed was comfortable. The sink drained very slowly so I had to be cautious of that but otherwise it was a great stay."

"Amazing breakfast and comfortable rooms. Safe was very helpful."

"That room was so dirty, stains on the bedspread dust everywhere. All the mirrors looked gross and not clean, big long hairs in the bathroom sink. The hallways need a good cleaning, the floors also.. clean up the ice machine. Do better, have someone (an manager..a supervisor) inspect rooms at a higher level of standard!! "

"Property is fine but there isn't a benefit that justifies the higher price tag. Albuquerque is not a big town and can easily move from another hotel to the casino/course/event venue almost as fast as it takes you to park and walk back to the hotel. We called to enquire if early check in was an option and they mentioned it wasn't for "our room type". Thankfully the entire wedding party was staying there and we just needed a place to leave our stuff so everyone with a different room type called to ask about early check in and was given the same answer. Clearly just lying to save face, if because of staffing early check in is not a possibility then just say this, honesty is the best policy. Knowing there was a slim chance we called to ask about late check out and we were told they had already reached a limit (unsure what that meant), and the worst part is that house keeping came in 1 hour before check out to ask when we were leaving. Can't have it both ways of not offering any accommodation on the times and expect some FROM us! The 2 bedroom suite was nice and spacious but there isn't really any benefit from the price tag other than the square footage."

"Pool was dirty"

"Purchased through Expedia but an unexplained additional charge was made to my card. They never sent an itemized bill."