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Best Western Louisville East Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Free daily full breakfast
Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
The current price is AED 284
AED 335 total
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2016
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LCD TV
Renovated in 2016
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2016
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AED 378
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includes taxes & fees
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About the neighborhood

Map
9802 Bunsen Way, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 4 min drive - 3.1 km
  • Mall St. Matthews - 6 min drive - 7.6 km
  • Oxmoor Center - 7 min drive - 8.6 km
  • E.P. Tom Sawyer State Park - 10 min drive - 9.9 km
  • Louisville Mega Cavern - 12 min drive - 15.8 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Moe's Southwest Grill - ‬18 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Remodeled hotel, renovated in 2016 and located in Jeffersontown
You can look forward to free full breakfast, laundry facilities, and a 24-hour gym at Best Western Louisville East Inn & Suites. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a banquet hall
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 101 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,094 reviews
The price is AED 276
AED 324 total
includes taxes & fees
Aug 7 - Aug 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

Does Best Western Louisville East Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Louisville East Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Louisville East Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Louisville East Inn & Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Louisville East Inn & Suites located?

Located in Jeffersontown, this hotel is 0.9 mi (1.5 km) from Hunnington Place Shopping Center and within 3 mi (5 km) of Southeast Christian Church and Hurstborne Shopping Center. Hurstbourne Corners Shopping Center and Breckenridge Plaza Shopping Center are also within 6 mi (10 km).

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Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

isom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean place and had a good breakfast. Was a quick stay.
Stayed 1 night in Jul 2025

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great for the time we spent there
Stayed 1 night in Jun 2025

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Bed was so comfy. Very noisy, next to railroad tracks.
Stayed 1 night in Jun 2025

10/10 Excellent

Shari

Check in was a breeze everyone was friendly … breakfast was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Staff & service, amenities, property conditions & facilities
The staff was more than excellent helping us arrange nights as our father was in hospital with surgery complications. We live 3 hours away and are not sure how many days we will be here. But they help with this to take another worry off our minds.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeff

Liked: Staff & service
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Autum

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean!
Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Liked: Staff & service, amenities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and facilities were nice as well.
Stayed 2 nights in Feb 2025

8/10 Good

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
The facility was nice. It could be a little cleaner in the common areas, but overall it was great. The housekeeping staff were very kind and made sure to keep our garbage emptied and towels stocked for our stay. All of the staff that we interacted with were very kind and personable. The suite we stayed in was stuffy in the living room as there is no air conditioner or mini split to help with the heat and stuffiness. I would suggest looking into this as we had to keep the bedroom air conditioner set very low to keep the living room comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and fairly large. No sign of anyone smoking or anything like that in the hotel. Breakfast was excellent. Not sure usual dried up eggs and potatoes. Even the coffee was very good!
Stayed 1 night in Mar 2025

4/10 Poor

Dale

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is an old property and room was small. What we did not like was the noise from hallway and bed creaks when you shift position.
Stayed 4 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

2/10 Terrible

Charlene

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel lobby, halls and elevator were very dirty. I couldn’t take off my shoes in the room due to some sticky substance on the floor. Nothing worked. The refrigerator was out, the tub/shower barely worked, the alarm cloak had the battery hanging out and wouldn’t function properly. I could go on and on but the room hasn’t been updated in ages! Including the sheets and towels, from Rio’s and tears in the bedding to nasty stains on almost every towel. The walls were paper thin and you could hear kids screaming down the halls. Then I was woken up by someone banging on my door at 3am! The door to the room barely stayed closed and you had to slam it then shake until it would close properly so I felt unsafe the entire time!! I’ll never stay there again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and breakfast was great
Stayed 4 nights in Jun 2024

4/10 Poor

Kelly

Disliked: Amenities
The Tv didn’t work and there was no hot water in shower
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi at the front desk was great!
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. I have a disabled son and we had to go up and down 4 flights of stairs for a day. That was awful. Breakfast is decent. Bar is never open. Room was not what was pictured. Living room is tiny
Stayed 2 nights in Mar 2025

2/10 Terrible

Britney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at your hotel from July 9th through July 12th, and I wanted to share my experience, as it was far below my expectations. From the moment I walked in, the hotel had a strong, unpleasant odor and appeared outdated. Upon entering my room, I was extremely disappointed to find the bathroom in poor condition—there was visible hair everywhere, the tub was filthy, and mold was present on the shower curtain. I immediately requested a room change, but I was told no other rooms were available due to high occupancy. Instead, someone was sent to clean the room, which was not a sufficient solution for the condition it was in. Additionally, the environment was loud, and the smell of marijuana was overwhelming throughout the hotel. Although staff attempted to address it, the odor quickly returned. Overall, I did not have a good experience during my stay. The condition of the hotel and lack of cleanliness were unacceptable, especially considering the rate I paid. I hope you will take this feedback seriously and consider making necessary improvements for future guests.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 2 nights in May 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very nice and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your individuals responsible for breakfast are topnotch. I travel often and they are VERY RESPECTFUL and take their job seriously to keep things restocked and clean when people are not concerned. I have only been here 1 time this year but last year i saw alot and they acted as owners. I respect that. If im in ky, i come here and recognize things as i reorganize teams; only sharing so you understand the respect of workers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for the location! breakfast was good as well!
Stayed 2 nights in Dec 2022