Find Hotels with a Pool in Lower Swell

"From making our room booking, adding food bookings and treatments was hassle. Getting through on the phone was just ringing out, so I tried messaging which took a week to get an unsatisfactory answer. We booked rooms and spa package but still had to pay extra to go for a swim on our arrival and then they wanted extra for slippers. The rooms are small and mediocre, we didn't have lake view thus we looked out on a golf cart. The spa was tired and a bit grubby looking, water jets barely worked, sauna and steam room were large and nice. Treatments and staff were good. First night we ate in boathouse. It was dreadful, they asked if we had dietary needs we said yes gluten but the couldn't accommodate our needs. Our foccachia never turned up. The steaks were cold and the desserts were very poor, Bill was £220 for 4 which included a cocktail each which were delicious. Next morning we had breakfast in brasserie it was superb ... huge choice and best quality. Staff were excellent and so was our afternoon tea. It could be so much better, I dont think I would recommend or make a return visit"

"Really nice staff. Was a little tired in some places but otherwise a lovely stay with good facilities"

"Clean and comfy. A bit corporate but still very pleasant. Some confusion (possibly by me) about whether it was prepaid, but that is an Expedia issue."

"Lovely breakfast good selection offered"

"This place was fantastic!"

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"Breakfast was excellent. Parking easy, room good but lots of stairs"

"It was a very nice setting outside but inside could have a better layout, felt like a business lounge in the airport. Staff were friendly and helpful but did have a few issues with orders which resulting in myself eating separately despite the meal costing around £300. Unfortunately too many children around for us having a night off from children! Lots of rooms downstairs so perhaps some adult only areas? Lots of children in the Spa which made the experience quite unrelaxing. Very overpriced for the experience in my opinion. Sadly wouldn’t return. Although food was delicious and bed very comfy!"

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."