"Location was easy to find, easy to park on the street and it was close to all the areas we wanted to visit. The property was clean and easy to access. The internet didn't reach the attic room but we weren't in the room that much so it wasn't a bother"

"Large, comfortable room with a modern en-suite. Very amenable and accommodating hosts with nice ideas such as putting on complimentary food in the bar during England World Cup games. We had a “simple” pie & chips from the menu and it was terrific with, as promised, real gravy. We didn’t have full English breakfast but the toast on the Continental option from a local artisan baker was fab. Lots of little touches that make the Royal Oak a little different from the ordinary."

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Quite dated in decor and furnishings, but all in keeping with the look and feel of an older country residence. Every interaction was a helpful, friendly one. Would return if I have reason to stay in the area again"

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "

"Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code. "

"The hotel area smelt of curry and beer with sticky floors, which was not a good start. The person at reception was confused why I was there, then realised I was the last person they were expecting. When I did get a key, there was silence before I asked where the rooms were. The bathroom smelt mouldy (which it was), the shower plumbing needed to be cleared as it was blocked, and the sink plug locked in place. The steps down to the fire escape had 'stuff' stored on them and at ground level more...