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Des Alpes Luzern

3.0 star property
Travelers find themselves in the heart of Old Town Lucerne where Swiss traditions blend with modern amenities and attentive staff ensure a comfortable stay

Choose dates to view prices

Des Alpes Luzern sits in Old Town Lucerne's center, offering convenient on-site shopping and laundry services. Guests can relax at the bar, dine at the restaurant that consistently earns praise from visitors, and stay connected with WiFi throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry
The current price is AED 1,273
AED 1,344 total
includes taxes & fees
24 May - 25 May

About this property

Des Alpes Luzern

  • Hotel near Chapel Bridge
  • A terrace, shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at Des Alpes Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Smoke-free premises, an elevator, and tour/ticket assistance
    • A computer station, a banquet hall, and free newspapers
    • A front-desk safe, meeting rooms, and multilingual staff
    • Guest reviews give top marks for the dining options, helpful staff, and location
  • Room features
  • All guestrooms at Des Alpes Luzern have amenities such as free WiFi, safes, and free newspapers.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Heating, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Des Alpes Luzern pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per day.

How much does it cost to stay at Des Alpes Luzern?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on 24 May 2026 start from AED 1,273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Des Alpes Luzern doesn't offer parking.

What time is check-in at Des Alpes Luzern?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Des Alpes Luzern?

Check-out is at 11 AM.

Where is Des Alpes Luzern located?

Located in Old Town Lucerne, this hotel is steps from Saint Peters Church and Chapel Bridge. Rosengart Collection and Lucerne Town Hall are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 505 out of 816 reviews
Rating 8 - Good. 209 out of 816 reviews
Rating 6 - Okay. 71 out of 816 reviews
Rating 4 - Poor. 19 out of 816 reviews
Rating 2 - Terrible. 12 out of 816 reviews

Reviews

Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel. Easily accessible from the train station. A short 6 minute walk. In the middle of all the fun and overlooks the canal. Staff was friendly and attentive.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room with good views and ample space
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to walk the old part of the city and has easy access to train station and buses. Rooms were clean, and we had river view with excellent view of the Castle Bridge.
View from top of Mount Pilatus
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service
An older and small hotel but perfect! The location is unbeatable and very convenient for the train station, boat trips etc. I had exceptional breakfasts in their restaurant and a fantastic dinner there. I was surprised at how good the quality was. I wouldn’t hesitate to stay here again. And if you want to get away from the crowds, it’s an easy and stunning walk along Lake Lucerne. Book a balcony room overlooking the bridge if you can.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The view!! Clean rooms, friendly staff and location!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Linyu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Azin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Rooms are clean and lovely. But the main attraction is the location. Wow. Breathtaking views of the lake and central location. Highly recommend
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Front desk workers very friendly and helpful. Great location with beautiful views. Enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

PADMANABHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was memorable. Excellent amenities and very good accessibility to transportation options; best view from the windows; very good breakfast and dinner.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was friendly, helpful and the hotel was lovely
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly. Breakfast in the hotel was nice . River view was nice but we did not have balcony
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynne

Fantastic view of the river, Capelbrooke bridge and the mountains behind the city, with snow on top. Sunrise and sunset were magical. Location is perfect, close to train station and lots of restaurants.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ginna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Des Alpes is the place to be in Luzern from the moment i arrived until i left. Everyone was nice and friendly, helpful and tryly made my stay unforgettable. The room i stayed in has a direct view of the Chapel.Bridge, its centrally located and close to everything. The restaurant on the first floor is amazing. I highly recommend this hotel to anyone visiting this storybook town!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Location is superb!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel! They upgraded our room and it was gorgeous!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super conveniently located. Incredible view on the river side. Our room was recently remodeled.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the river. Very good restaurant.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! Enjoyed our little balcony. Breakfast was delicious!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Friendly personnel, Restaurant is also great.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely property along the river was so quaint and comfy. Hannah at the front desk was extremely helpful with all of our questions about things to do in the area. We definitely plan to stay here again.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Sylvia

Location is perfect, lovely restaurant,lovely staff
Stayed 7 nights in May 2025