Grand Hotel National

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Historic elegance with lake and mountain views

Historic charm meets modern luxury in this beautifully refurbished hotel, offering serene lake and mountain views. Delight in exceptional dining options, a relaxing indoor pool, and impeccable service, all within walking distance to Luzern's vibrant town center.

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is AED 1,455
AED 1,535 total
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, 2 Twin Beds, City View (Superior City View)

A spacious bedroom with a large bed, a wooden chest of drawers, a nightstand, a chair, and a framed picture on the wall.

Superior Room, 2 Twin Beds, City View (Superior City View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Lake View (Classic Lake View)

A neatly made bed with white linens and a large framed picture above it. There are two bedside tables with lamps and a telephone on one.

Classic Room, 1 Queen Bed, Lake View (Classic Lake View)

9.2 out of 10
Wonderful
(5 reviews)
  • Lake view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Twin Beds, Lake View (Junior Suite)

A hotel room with a bed, bedside tables, a desk, a chair, a chandelier, and a window with curtains.

Suite, 2 Twin Beds, Lake View (Junior Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Lake View (Superior Lake View)

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, and a chair.

Superior Room, 2 Twin Beds, Lake View (Superior Lake View)

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Lake View (Deluxe Lake View)

A hotel room with a large bed, a chandelier, a painting on the wall, and a red patterned wallpaper.

Deluxe Room, 2 Twin Beds, Lake View (Deluxe Lake View)

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Multiple Beds, Lake View (Ritz Suite)

A luxurious hotel room with a large bed, a desk, a TV, and a chandelier.

Suite, Multiple Beds, Lake View (Ritz Suite)

  • Lake view
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, City View (Classic City View)

A neatly made bed with white linens and a large framed picture above it. There are two bedside tables with lamps and a telephone on one.

Classic Room, 1 Queen Bed, City View (Classic City View)

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 King Bed, Lake View (Design Superior Lake View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Design Room, 1 King Bed, Lake View (Design Superior Lake View)

  • Lake view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room, 1 King Bed, Lake View (Design Deluxe Lake View)

A hotel room with a large bed, bedside tables, a desk, and a chandelier.

Design Double Room, 1 King Bed, Lake View (Design Deluxe Lake View)

  • Lake view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite, 1 King Bed with Sofa bed, Lake View (Design Rooftop Junior Suite)

A terrace with lounge chairs and a table, overlooking a body of water with boats and a mountainous landscape in the background.

Design Suite, 1 King Bed with Sofa bed, Lake View (Design Rooftop Junior Suite)

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 King Bed with Sofa bed, Kitchen, City View (Design Appartment One Bedroom)

A modern hotel room with a large bed, a TV, a kitchen with granite countertops, and a hallway leading to another room.

Design Apartment, 1 King Bed with Sofa bed, Kitchen, City View (Design Appartment One Bedroom)

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)

A modern hotel room with a kitchen, dining area, and a living room with a sofa and chairs.

Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)

  • City view
  • 56 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Twin Beds, City View

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, 1 Queen Bed, City View

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Lake View

  • Lake view
  • 145 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Located in Lucerne, Grand Hotel National is in the city center and on the waterfront. Bourbaki Panorama and Glacier Garden are cultural highlights, and some of the area's landmarks include Chapel Bridge and Hofkirche. Spiegellabyrinth and Richard Wagner Museum are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Visit our Lucerne travel guide
Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    2 min walk - 0.2 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    6 min walk - 0.6 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    10 min walk - 0.8 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    11 min walk - 1.0 km
  • Grand Casino Lucerne
    2 min walk - 0.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    11 min walk
  • Zurich Airport (ZRH)
    70 min drive

Restaurants

  • MOzern
    5 min walk
  • Alpineum Kaffehaus & Bar
    7 min walk
  • McDonald's
    7 min walk
  • Wilhelm Tell Schiffrestaurant
    3 min walk
  • Max Chocolatier
    5 min walk

About this property

Grand Hotel National

  • Luxury hotel near Chapel Bridge
  • Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Swedish massage, reflexology, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A computer station, multilingual staff, and concierge services
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 62 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Designer toiletries, tubs or showers, and hair dryers
    • 40-inch flat-screen TVs with digital channels
    • Heating, daily housekeeping, and desks

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AED 1,005 total
includes taxes & fees
15 Nov - 16 Nov
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Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Grand Hotel National on 13 November 2026 start from AED 1,455, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 40 per day. Valet parking is available for CHF 40 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 11 minutes by foot and Lucerne Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel National Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 708 out of 954 reviews
Rating 8 - Good. 154 out of 954 reviews
Rating 6 - Okay. 58 out of 954 reviews
Rating 4 - Poor. 22 out of 954 reviews
Rating 2 - Terrible. 12 out of 954 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, short walk to everything, we had the lake view room, absolutely breathtaking. Hotel was super clean and service is top level.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicely situated from the train station. The view of Lake Lucerne was simply stunning from our room. The staff was quite helpful and the facility is well kept!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; comfortable rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great location , staff was great as always. Stayed here before , will definitely come back
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent especially the Outside restaurant. Great food/ But service slow
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a beautiful location on the shore of Lake Lucerne. Room was well equipped, spacious and clean with stunning views over the lake. Staff were polite and very helpful. Excellent dining options available both in the hotel and within walking distance.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff was tremendously helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Remarkable service. Upscale amenities. Kids friendly. Right at the waterfront. Awesome view.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful views. Everyone was wonderful and welcoming. Restaurant food was delicious. Would stay again anytime!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great. The staff was exceptional. Excellent location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular and the staff was beyond phenomenal!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made our stay fantastic! Wonderful room and a lovely note to my wife on her birthday. We'll definitely make this hotel our go to place in Luzern!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One couldn’t hope for a better hotel in Lucerne! From the huge room with giant windows and Juliette balconies overlooking the lake, to the incredible architecture of the building, the modern spacious bathroom, and the incredible service and hospitality of the staff, this property is 10/10 in every way. Highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. The views across the lake are superb. The breakfast was so delicious. The staff were always very helpful and friendly. The spa was great- I had a very rel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent food options! We were very impressed with the food at the brasserie. Our room was perfect and we loved the layout. Our only complaint iwas that they shut the bar down for a private party at 10pm. We found that very odd and disappointing that we couldn’t have a night cap at our hotel. But it was obviously not the end of the world. We felt they should have rented out a private spaces to the group and not block hotel guests from using the hotel bar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was super friendly!!! The view and location were superb!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and very professional staff
Balcony view
Balcony view
Balcony view
Balcony view
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very spacious, the hotel was really luxurious and in an a brilliant location with beautiful views. The pool and spa were peaceful.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Beautiful building perfect location. It is an expensive hotel so we expected a bit more. Seemed like for a 5 star Luxury hotel, the hotel was understaffed. There was no one to assist with bags up the cobbled flight of front stairs either on arrival or departure. The hotel bar was understaffed on a Saturday evening. The poor bartender got called outside to do a “wine service.” He had to leave the bar unattended and there was no support staff- the bar was filled with used barware and tables had used dishes on them. We waited 25 minutes for his assistant to come in. The poor assistant didn’t know where to find a bottle opener. Several guests just gave up and left. This is certainly not the staff’s fault. I point these things out because for the price of this hotel, they should do better. In sum, while the property is lovely and the room nicely appointed, the service is not close to 5 star.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and location!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast
Stayed 3 nights in Apr 2025