Located in Old Town Lucerne, a neighborhood in Lucerne, Hotel Luzernerhof is near a train station and on the boardwalk/promenade. Bourbaki Panorama and KKL Lucerne are cultural highlights, and some of the area's notable landmarks include Lion Monument and Chapel Bridge. Jesuit Church and Swiss Transportation Museum are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Lucerne travel guide
Alpenstrasse 3, Lucerne, 6004
What's nearby
Lake Side Promenade
2 min walk - 0.2 km
Lion Monument
5 min walk - 0.4 km
Lucerne Town Hall
6 min walk - 0.6 km
Chapel Bridge
6 min walk - 0.6 km
KKL Lucerne
8 min walk - 0.7 km
Getting around
Lucerne (QLJ-Lucerne Train Station)
8 min walk
EuroAirport Airport (BSL)
67 min drive
Restaurants
Stadtkeller Swiss Folkore Restaurant
6 min walk
Alpineum Kaffehaus & Bar
4 min walk
McDonald's
3 min walk
Heini Conditorei
5 min walk
Wilhelm Tell Schiffrestaurant
1 min walk
About this property
Hotel Luzernerhof
Upscale hotel near Lion Monument
Located close to Bourbaki Panorama and KKL Lucerne, Hotel Luzernerhof provides a terrace. Stay connected with free in-room WiFi.
Other perks include:
Continental breakfast (surcharge), an elevator, and luggage storage
A 24-hour front desk, tour/ticket assistance, and concierge services
Smoke-free premises
Guest reviews give top marks for the helpful staff and location
Room features
All 64 rooms have amenities such as free WiFi, safes, and espresso makers. Guest reviews speak well of the clean rooms at the property.
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the boardwalk/promenade
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (24 inch wide door)
Wheelchair-accessible path to elevator
More
1 building
6 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
28-inch flat-screen TV with cable channels
Food and drink
Espresso maker
More
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.80 per person, per night
Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
Nearby parking fee: CHF 30 per day (328 ft away)
Pet fee: CHF 20 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Frequently asked questions
Is Hotel Luzernerhof pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hotel Luzernerhof?
As of 18 September 2026, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 18 October 2026 start from AED 781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Luzernerhof?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Luzernerhof?
Check-out is at 11:00 AM.
Where is Hotel Luzernerhof located?
Located in Old Town Lucerne, this hotel is within a 5-minute walk of Bourbaki Panorama and Lion Monument. Lucerne Town Hall and Chapel Bridge are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Luzernerhof Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel staff were super friendly and helpful on check in! The hotel is a little dated but decently clean. It is in the perfect location! We walked from the train, took a few mins and was a flat walk. Then throughout our stay we were able to pop into the hotel because it was right in the middle of all the attractions! Recommend staying here!
terrific location, good sized room and very helpful staff
Stayed 2 nights in Jun 2026
Verified review
6/10 Okay
Bita
12 September 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is more like a 2 star hotel to me. Super tiny rooms, small bathroom and shower area. The shower was so low that had to lower my head to wash my hair.
The staff were great and really helpful though.
Stayed 2 nights in Sep 2026
Verified review
6/10 Okay
Peter
2 September 2026
Liked: Property conditions & facilities
Disliked: Amenities
We should have checked the amenities more thoroughly, there was no fridge or air conditioning which made for a very uncomfortable night. Some staff were very helpful and we were able to leave our luggage there for the day which was appreciated. Sorry no return business from us.
Staff was very helpful and friendly. Hotel was clean and tidy, if a bit less up to date than other nearby hotels. Great location close to everything. No AC but room stayed fairly comfortable overnight with a fan. Don’t expect every amenity but a very comfortable, basic hotel.
The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation
Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning
They could do better with coffee and tra in the room though.
The hotel is in a great location, but it is very noisy at night, and the beds uncomfortable. There is no air conditioning, so the rooms can get very hot during the summer. On the positive side, the hotel staff were very friendly and helpful.
The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.
Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking
Stayed 1 night in May 2026
Verified review
6/10 Okay
NHU
23 May 2026
Liked: Cleanliness
Convenient location. Nice staff.
An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.
Excellent location. A 1 minute walk to the lake and it’s beautiful views, a 1-2 minute walk walk to shops and cafes, and a 5 min walk to the centre of the old town such as the Chapel Bridge.
My room was great as I’d upgraded to a junior suite, which lived up to its name. My friends in standard rooms found them a bit small but adequate and had no complaints. The rooms look like they’ve been recently refurbished, so that was good. Bear in mind this is a local hotel rather than a multi-national so comes with some local character and is not a faceless corporate template room - this a good thing when staying in Lucerne, making it more memorable.
The reception team were 100% brilliant. Warm and welcoming on arrival, pleasantly chatty when we were waiting for the rest of our group in reception area, and they went above and beyond for a couple of requests we had. Truly exceptional people.
The hotel has a nice breakfast restaurant. There is no bar, but honestly you should be exploring the various local cafes, bars and restaurants within a street or two.
My only niggle was that the water ran cold one morning, but I had already noticed other people mentioned this in their reviews and had found it runs hot again if you let the tap run for a few minutes. So I’d recommend you accept this as a feature of a local hotel with older pipework and don’t fret - just let the tap run for a few mins while you brew a coffee and all will be fine.
Really enjoyed our stay and would recommend. Thanks.
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Nice room. Decent simple breakfast. Great location
Stayed 6 nights in Oct 2025
Verified review
8/10 Good
Marlene
12 November 2025
Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.