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Super location and great hotel. Very nice rooms spacious and comfortable. Walking distance to everything. Staff was helpful in recommending things to do and where to go.

Beautiful

Amazing

An absolute gem worth the drive!! Originally we thought we would be much (much) closer to Lucerne but we were pleasantly surprised with the town and LOVED the hotel. The bunk beds were great for the kids. The pool was so fun and the breakfast was GREAT. We got in late and the staff waited up for us which we were so grateful for as we got lost heading in from Interlaken. The town was stunning and had this lovely, peaceful atmosphere. We would make the drive again and strongly recommend this...

Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!

We were very pleased with our 2 night stay in Lucerne at the Cascada. The hotel is a convenient distance from the train station, an easy walk with luggage but far enough away that you can't hear trains. Reception was excellent and was able to get us into our room a couple hours before check-in time. They also were able to put us in a room towards the quiet back side of the building (little to no street noise.) Switzerland uses outlet plugs which are different from anywhere we've been in Europe....

Lakeside. Polite and friendly staff. Easy access to transit.

WOW I mean the views from this place cannot be beat. You absolutely MUST request a river facing room (you can see the beautiful snow capped mountains of Pilatus on a clear day). It is worth every penny. Additionally, your stay gets your a visitors pass with discounted rates on transport throughout the city. The staff was incredibly helpful and kind as well. We will DEFINITELY be coming back!

Lovely staff, very clean, very good breakfast, and very close to the train station.

I liked the hotel itself and the location, however this was all self service property. When you get there, you have to use a machine to check in, there’s literally no human individual to welcome you in, not one soul. They didn’t offer clean service, at all. We stayed two nights, and though the hotel room was very nice and clean the breakfast sucked!! They only offer coffee, pastries, fruit, cheese and yogurt. I felt like blah… wouldn’t book here again. The location however was perfect for the...

The location could not have been better to explore the Old Town!

Lovely people. Comfortable room. Beautiful spa area. Enjoyed the visit very much.

The location is excellent. We walked to the lion monument and to the lake. There were plenty of restaurants and shopping. The room was spacious and because it was on the 5th floor, the views were spectacular.

It was in a great location by the lake, very accessible to the train station as well as shopping and food. Very clean and nice staff. Had everything we needed for a nice stay in Lucerne.

Staff very attentive and friendly, restaurant tavern amazing!!

Great location. Cool apartment. Needs a toilet on the main floor. Would stay again!

The Ambassador Hotel Lucerne was clean, comfortable, spacious, in a great location and had an awesome breakfast! I would recommend this hotel to friends and stay here again.