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"Clean, all appliances worked well, and amazing customer service!! Even helped us with any bugs that got in!"

"Amazing hotel all around! The location can't be beat, with the Sapa Station in the building, and everything is within walking distance including shopping and plenty of restaurants. The staff are extremely friendly and accommodating. Best of all, it is an absolutely gorgeous building and our room was stunning. We would absolutely recommend this place and will gladly stay again - we didn't want to leave!"

"Pool, ambience, staff were excellent breakfast was very good with lots of options hot and cold. Eggs, pho and pancakes cooked fresh. Staff at breakfast were helpful and friendle especially Annie. "

"Great location and amazing view of the mountains "

"This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep. "

"Everything was incredible!"

"We're at Room 815 where the view is awesome including the Fansipan Tram bridge. Catcat village is around 15 minute walk downhill. The whole resort staff including Louis Tin we're very helpful and friendly. Excellent hotel service."

"Very nice "

"Sayed for one night after the Loop. Very clean room and luxurious. Good continental breakfast as well. Also let us check in at 1 AM"