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"One of the best hotels in Puerto Plata. Junior Gomez was a great host, rooms were clean with a great view of the mountains. Will definitely book again."

"The food was terrible "

"The food was great at times, but just OK at others. A bit inconsistent."

"Me gustó mucho"

"The place is still under construction at some spots. Do not expect all to work and no beach access"

"Our stay had multiple issues. The hot water was not working even after letting it run for a long time, and the maintenance response felt dismissive. We also had repeated problems with the A/C showing an “E1” error and shutting off, including in the middle of the night. Although it was reset, the issue continued. One staff member who came to assist was also rude and did not communicate with us. Additionally, one bathroom sink was nearly broken and the other was clogged. That said, the food was good and other staff around the hotel, especially in the restaurants, were friendly and helpful. However, the room issues and service we experienced made the stay disappointing overall."

"I’ll be honest: when I first arrived, I wasn’t sure this resort was for me. I’ve never stayed at an all‑inclusive before, so I didn’t have anything to compare it to, and the first impression didn’t immediately “wow” me. But once I settled in — and especially once I experienced the VIP level — the trip completely turned around. Even though the weather was mostly cloudy during the day and it rained at night, it stayed warm and we still made the most of everything. In a way, the quieter vibe actually made the whole stay feel more relaxing. The real standout was the VIP treatment. If you’re staying as a VIP (or renting from someone who has VIP access), they truly treat you like royalty. We were upgraded to a beautiful villa with its own private pool, which made a huge difference. Having a golf cart to get around the property was incredibly convenient, and the private chef who came to our villa to make breakfast was one of the highlights of the entire trip. Our concierge checked in with us every day to make sure we had everything we needed, and that level of attention made the stay feel much more personalized. Overall, once I got into the rhythm of the resort and experienced the VIP side of things, I ended up really enjoying the trip. If you’re considering staying here with VIP benefits, the upgraded amenities and service elevate the whole experience."

"I thought food would be bad, but the food is perfect! I love everything about it! All the staffs are in a very good mood, Im going back for my wedding! "

"The room was clean and modern and had all the amenities of a kitchenette. The property had a huge pool and its own beach club which was very nice, the staff were friendly and helpful. The whole property still has construction going on, it didn't bother us at all and we didn't hear it from the room. Overall very good value for money. I do wish the shower had hotter water and better water pressure."