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"I was extremely disappointed with my stay at this resort. Upon arrival, the room was in unacceptable condition. The bathroom was dirty, the sliding balcony doors had no locks, the safe was broken, and the phone was not working. When I went to guest services, I was initially told that a room change was not possible. Only after insisting was I moved to a more acceptable room. Unfortunately, the overall cleanliness and upkeep of the resort were lacking. While the pools themselves were beautiful, there were very few pool and beach chairs available, only a handful at each pool, which made it difficult to relax. The same issue existed on the beach, where we were expected to rent chairs, which was frustrating. The food was average overall. I will say that the buffet staff were wonderful and provided great service. However, the à la carte restaurants were disappointing, both in terms of food quality and service. Overall, due to the condition of the rooms, lack of amenities, and inconsistent service, I would not recommend this resort."

"This place need a major upgrade my room was leaking water all 2 nights that’s crazy "

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"There was a leak in the bathroom that my wife almost wiped out twice from. The maintenance man came and looked at it a said would fix the next day, take about 3 hrs. Did not happen. So we had to use towels everyday to soak up the water. Other than that, it was a fairly good trip."

"The room clean, the food very good and the animation is good… "

"The ocean was visible from our room. The snorkeling trip Iberostar offered was great. The divers also had a great time with clear visibility; the staff was fabulous! We highly enjoyed the jacuzzi! "

"The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking."

"Amazing "

"Therè is no airport shuttle. We paid for our own about 68$ using Edgar Tours. Breakfast was limited to 3 options, not made to order as advertized. Breakfast was delicious and camw with fruit and hot drink."