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"They need to provide slippers"

"Unfortunately I booked through the Hotels.com app and I paid more than the basic thistle express room thinking I was getting a bigger bed. Turns out I had the basic single room. As usual. The staff are brilliant. The bed is comfortable. And the rooms are spotless. It won’t stop me staying again. In fact I’ve already booked for Christmas week. "

"Spotless high class decor "

"Yes the sofar bed note very comfortable the rest fantastic "

"Good location, staff are always helpful and very polite. "

"Stayed there for one night as we had an early flight. Room nice, hotel very close to the airport so it’s only a short walk. Was pleasantly surprised that they served breakfast from 3am in the morning- amazing! The only downside was that we had to walk down the stairs with heavy luggage to come up onto the pavement and walk to the airport"

"The spa facilities were great. Comfortable beds. The place is huge. The rooms were on the smaller side. Tea and coffee facilities in the room "

"Great "

"Check in was straight forward with friendly staff. Room and all areas were immaculate. Bed extremely comfortable. Check out also easy. Will definitely stay again"