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"Great customer service "

"This beautiful oasis of a resort is a hidden gem! The moment you walk in, you’re transported to a totally different world filled with luxury and 5-star customer service. It’s absolutely stunning and the rooms are VERY spacious! "

"All the staff were very helpful Hotel was good very different from the norm lovely views of the nile . Food was very good Pool was too cold for me as it was only February The ferry was very useful crossing the Nile The only negative for me was the beds were very hard "

"Clean large room with a great view of the Nile. Staff is sincerely welcoming. Breakfast is good. Would book again. "

"Love, love, loved this place. "

"Wanted to rate higher. It has some very good points. But reported Fridge in our room wasn’t working. The back of it was getting very hot but was not cooling. I was told someone would look at it. No one came. I unplugged it in the end for safety. Air conditioning didn’t work in our room and later the safe stopped locking."

"Great staff. Very helpful. "

"Clean room friendly staff"

"Hotel is nice but needs some renovations to the rooms"