Search Cottages in Mabe Burnthouse

"good room, great price, good location. staff friendly. The hotel is a little rundown and getting old and showing her age but a full renovation is coming in October. The hotel would have been a grand hotel in her day and will look forward to coming back one day when she is renovated. There are numerous bad reviews of this hotel but we found it it a good place to stay. We didn't have a beach side room but for somewhere to dump your bags a comfy bed and room did the job. "

"Pool was great and had long enough opening hours for kids unlike many other spas. Bathrooms in the lodge could have been cleaner. Very convenient location for visiting the area. "

"Yes"

"I liked the room and after being out in the cold it was nice to get into a warm room. I was not too happy about the breakfast bacon I felt it had been over cooked and the choice of cut contained more fat than meat. Staff were great no complaints about them. I didnt have a beach view I overlooked the church and town in the distance."

"The staff was lovely and very attentive, a really nice man at the front desk. The bathroom was amazing and beautiful, a great shower with a rain shower above and a second shower head below it with amazing pressure. I had a lovely comfortable chair and desk for doing work. The bed was really comfortable, soft pillows and crisp cool sheets. Plenty of storage drawers and wardrobe; a kettle, TV, hairdryer, heater and fan were provided which came in handy. Only very small issue was it could be a little loud occassionally with traffic, the morning recycling truck and roadworks were going outside my window, but overall a good size beautiful room and an excellent stay - would definitely recommend and stay again!"

"Lovely clean room, excellent power shower and super deep bath. Very helpful staff and a great atmosphere throughout. We enjoyed the pool and the spa facial and massage were fabulous. It seemed to be a place where guests returned several times, and we could see why. Great place for a Cornish break. We'd definitely stay again."

"Julie at the front desk was very friendly and personable when I checked in. I have to agree with her, the sunset from just across the street from the hotel is spectacular. There is possibly nothing better in the world than an English ocean-front sunset on a clear day. The hotel itself is very clean and charming and aesthetically pleasing. I was moved to this hotel after the hotel I had previously booked canceled my reservation at the last minute, and as this hotel and room were an upgrade from what I had booked, I was quite pleased to be staying here, especially in a lovely little ocean view room. Everything was clean and lovely and although I didn't stay long enough to use many amenities, I'm sure they were wonderful as well. "

"Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele. "

"Had a poor experience at this hotel I would not visit again I checked in 31st March had a long drive down the woman on the reception was not helpful at all we checked in slightly earlier but she just said check in is 3pm I get that I’ve travelled the world my point is she was just rude she couldn’t even suggest in waiting in the lobby, I had to take all my cases back to the car as there is no direct car park for this hotel which is another joke no one tells you this till you arrive so they take your keys away we don’t know where it gets parked and they keep the keys, well I wasn’t going to let that happen. Went for dinner that night the guy that welcomed us was very nice and welcoming as for the other staff which really let’s this places down are very lazy not pro active I asked for 2 cocktails a pornstar Martini I’ve never seen a pot rat martini served like this before was so watered down and the presentation was poor, dinner was good apart from the desert chocalte pudding more like rock hard straight out the freezer when asked the waiter he said he would let the chef know that’s no good like I said poor customer service let’s thisplaced down then at brekkie my chair broke in front of everyone again the staff are not active at all so lazy I had to ask if I could move tables and then on top of that we had to wait for our cooked breakfast over 30 mins bearing in mind the hotel is not busy yet so I dread to think what it would’ve like at peak My Tv in room and internet crap "