Search Cottages in Mabe Burnthouse

"Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele. "

"Had a poor experience at this hotel I would not visit again I checked in 31st March had a long drive down the woman on the reception was not helpful at all we checked in slightly earlier but she just said check in is 3pm I get that I’ve travelled the world my point is she was just rude she couldn’t even suggest in waiting in the lobby, I had to take all my cases back to the car as there is no direct car park for this hotel which is another joke no one tells you this till you arrive so they take your keys away we don’t know where it gets parked and they keep the keys, well I wasn’t going to let that happen. Went for dinner that night the guy that welcomed us was very nice and welcoming as for the other staff which really let’s this places down are very lazy not pro active I asked for 2 cocktails a pornstar Martini I’ve never seen a pot rat martini served like this before was so watered down and the presentation was poor, dinner was good apart from the desert chocalte pudding more like rock hard straight out the freezer when asked the waiter he said he would let the chef know that’s no good like I said poor customer service let’s thisplaced down then at brekkie my chair broke in front of everyone again the staff are not active at all so lazy I had to ask if I could move tables and then on top of that we had to wait for our cooked breakfast over 30 mins bearing in mind the hotel is not busy yet so I dread to think what it would’ve like at peak My Tv in room and internet crap "

"Great location, quite. Loads of parking. Lonely big rooms, lovely breakfast with a nice selection."

"Comfortable but rather tired! Plug in basin did'nt work; pull cord on bathroom mirror only a couple of inches of string left, windows only opened a few inches and badly needed painting, remote control for TV unreadable. Staff pleasant and helpful, meals good and public areas clean and airy. Room 205."

"Not stayed at The Green bank for a while, was so pleased to find it's still an amazing experience! Great food with excellent staff. A special thank you to Jess and Rebecca in the Bar who looked after us during our stay a credit to the Hotel! "

"Great room, helpful staff, stunning beach view from hotel "

"Easy hotel, clean and comfortable."

"Amazing, lovely room and staff so attentive "

"Undergoing a refurbishment but its an absolutely gorgeous hotel. Some money being poured into it though. Lovely rooms and public areas and the breakfast was brilliant. Staff all very friendly and professional. Will definitely return."