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The Metropolitan Hotel

3.0 star property
Comfortable hotel in Mackay with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Metropolitan Hotel

Outdoor dining
Front of property
Standard Double Single Room | Iron/ironing board
Outdoor dining
Standard Double Single Room | Bathroom | Shower, free toiletries, towels
Reviews
7.4

Good

Popular amenities

  • Parking includedParking includedParking included
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
17 Gordon Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon17 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)7 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
Jun 2, 2017

Room options

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About the neighborhood

Mackay

The Metropolitan Hotel is located in Mackay. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's attractions include Queens Park Orchid House and Bluewater Lagoon. Looking to enjoy an event or a game while in town? See what's happening at BB Print Stadium or Wren Street Park.
Visit our Mackay travel guideOpens in a new window

What's nearby

  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive
  • Mackay Marina Village & Shipyard - 8 min drive

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • Burger Urge - 3 min walk
  • Vella's Fish Bar - 9 min walk
  • Cold Rock Ice Creamery - 7 min walk
  • The Paddock & Brew Company - 6 min walk
  • Jamaica Blue - 8 min walk

About this property

The Metropolitan Hotel

Property highlights
The Metropolitan Hotel provides a bar and more.
Other perks include:
  • Free self parking
  • 1 meeting room
Room features
All guestrooms at The Metropolitan Hotel have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Balconies, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 bar

Restaurants on site

  • The Metropolitan

Family friendly

  • Refrigerator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • Meeting room

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10 AM - midnight
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

Frequently asked questions

Is The Metropolitan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Metropolitan Hotel?

Self parking is free at this property.

What time is check-in at The Metropolitan Hotel?

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM–10:00 PM for a fee.

What time is check-out at The Metropolitan Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Metropolitan Hotel located?

Situated in Mackay, this hotel is within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. Mackay Enertainment and Convention Centre and Jubilee Park are also within 15 minutes.

The Metropolitan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 22 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Would be ideal for a smoker..
Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were friendly. Close to facilities.
It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.

8/10 Good

Len, Brisbane

Liked: Cleanliness, staff & service, room comfort
Good country pub in the middle of Mackay.
It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of town, excellent value..
As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..

4/10 Poor

george, cairns queensland

Disliked: Staff & service, property conditions & facilities
Service leaves a lot to be desired
Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served the purpose for the type of accommodation required

8/10 Good

Len, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to Center of town, short walk t
I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.

8/10 Good

Alan & Mary, Glenden

Liked: Cleanliness, staff & service
Good position, great food.
We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.

8/10 Good

Stu, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room close to the CBD
Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort
Close to cbd and great meals.
A good old pub Accom with excellent meals and friendly staff. Very well priced overall.