Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and a health club

Choose dates to view prices

Located close to The Green Dome and Prophet's Mosque, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services, and a health club. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AED 852
AED 1,029 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 33 of 33 rooms

Classic Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Triple Room, 3 Twin Beds

7.0 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Sofa bed
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Sofa bed
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Sofa bed
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Sofa bed
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Bidet
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Bidet
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bidet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Prestige King Suite

  • Sleeps 4

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

Prestige Suite Twin

  • Sleeps 4

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

Presidential Suite, Three Bed Rooms

  • Sleeps 6

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

Family Suite Twin Room

  • Sleeps 5

Junior Suite

  • Sleeps 3

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About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Madina Mall - 5 min drive - 4.4 km
  • Quba Mosque - 5 min drive - 4.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪مطعم اللؤلؤة - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel near The Green Dome
Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services, and a health club. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), a banquet hall, and ATM/banking services
  • Multilingual staff, free newspapers, and luggage storage
  • Meeting rooms, an elevator, and a gift shop
  • Guest reviews say great things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 100 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Shahd Al Madinah?

Self parking is available for SAR 100 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome, Prophet's Mosque, and Al-Baqi Cemetery. Quba Mosque and Qiblatain Mosque are also within 3 mi (5 km).

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Reviews

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 333 out of 536 reviews
Rating 8 - Good. 93 out of 536 reviews
Rating 6 - Okay. 42 out of 536 reviews
Rating 4 - Poor. 28 out of 536 reviews
Rating 2 - Terrible. 40 out of 536 reviews

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities
Great breakfast and good service
Stayed 5 nights in Sep 2025

8/10 Good

Moinuddin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

FARRAH

Liked: Cleanliness, staff & service, property conditions & facilities
Saleh at the front desk provided the best customer service experience. Room itself was so clean and comfortable. Food was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Syed A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Had a comfortable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

salam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Walkable distance from the masjid nabawi ,close to everything Buffet was 10/10 different varieties. Staff were so helpful and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaseer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this superb hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mirakbar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Nov 2024

4/10 Poor

Zeeshan

Disliked: Amenities
Overall the hotel is great but they are under construction so if you plan to stay here forget that you will ever get any sleep during the day starting at 5am because they construction noise will never let you sleep. The renovation won’t end for another year. Goodluck!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Oumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Ameen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jul 2025

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

8/10 Good

salman

Liked: Cleanliness, staff & service
The location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Haneefah

Liked: Cleanliness, staff & service, amenities
The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

10/10 Excellent

akil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel n best breakfast food 👍
Stayed 4 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Stayed 4 nights in Apr 2025

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is amazing
Stayed 1 night in Sep 2024

6/10 Okay

Abdul

Liked: Staff & service, property conditions & facilities
It was very close to the Mosque
Stayed 4 nights in Apr 2025

10/10 Excellent

Anjum

Liked: Staff & service, amenities, property conditions & facilities
Hotel is clean and well-maintained , responsive staff , excellent breakfast buffet , very close to Masjid Nabawi , lots of food options and shopping nearby
Stayed 5 nights in Jul 2024

10/10 Excellent

Sher Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Wuliamatu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very good and easy walking distance to the prophets mosque
Stayed 1 night in May 2024

10/10 Excellent

Syed Rizwan Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Depending on your room the mosque is visible. The facilities you would expect are all available. The standout thing is the service which the staff provide who very friendly, approachable and more than happy to help.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tahmiduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mosque of Nabi. Excellent dinner and breakfast food choices. Excellent Lamb roasts!!!, dessert items!!!! Everyone was very helpful providing top class services, everywhere through out the hotel!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Anwar

Liked: Staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in Jun 2024