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Hotel Urban, a Small Luxury Hotel of the World

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Luxury
5.0 star property
9.4

Exceptional

Modern elegance near Madrid's vibrant heart

Beautifully designed with modern ethnic art, this hotel is perfectly situated near Madrid's top galleries and vibrant streets. Unwind in the rooftop pool with stunning views, and enjoy the mini bar and delightful gummy bears in the lobby.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 1,114
AED 1,226 total
includes taxes & fees
21 Jun - 22 Jun

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Hotel Villa Real, a member of Preferred Hotels & Resorts
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,002 reviews
The price is AED 955
AED 1,051 total
includes taxes & fees
21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Frequently asked questions

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Urban, a Small Luxury Hotel of the World ?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Urban, a Small Luxury Hotel of the World on 21 June 2026 start from AED 1,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Urban, a Small Luxury Hotel of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-out is at noon.

Where is Hotel Urban, a Small Luxury Hotel of the World located?

Located in Madrid Centro, this luxury hotel is within a 10-minute walk of Puerta del Sol and National Prado Museum. Plaza de Cibeles and Plaza Mayor are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 769 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an ideal location. I always stay here when traveling to Madrid.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay at hotel Urban in Madrid located in heart of Madrid close to main sites and museums very nicely decorated hotel very good breakfast with local fresh dishes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness
The services is excellent The room is quite and safe
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay. Sophisticated design, impeccable service, and a prime central location. The rooms are elegant and quiet, and the atmosphere feels truly luxurious. Highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Really a gem. In the center of everything, great reception with a drink, place looks amazing, spacious room and staff walking on their toes for you. We will be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel, well located, and a fantastic staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well appointed hotel with excellent staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great location, perfect breakfast
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Nibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location 📍 and hotel
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In this hotel the staff makes the real difference! Extremely helpful, knowledgeable, great recommendations for restaurants and instant help with making reservations. After being confronted with other very disrespectful hotel guests they helped us instantly and offered compensation without even having to ask. Lili, Lydia, Paula, Alba and all others from the doorman to the breakfast staff….. you make the fifth star to this lovely hotel. We highly recommend and would definitely stay again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, modern, quiet and well located
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

George

Centrally located, excellent and very accommodative personal. Beautiful rooms, delicious restaurants inside and outside of the hotel.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, attentive staff, cozy terrace ( try lubina ceviche, so good!) and breakfast buffet excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - great location - extra clean and staff are excellent - especially the door staff who are the best!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - good location

No complaints at all. We had a very good stay at hotel urban. Very well situated in Madrid and we were well looked after.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and room’s interiors was nice and peaceful, modern and elegant. Staff was excellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent… prompt and friendly service and the staff always greeted you. Location was perfect for our needs. Didn’t have a chance to try the spa or rooftop but will return to Madrid and stay at this location. Thank you for making a special trip even more enjoyable
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique luxury hotel Central Madrid

Excellent luxury hotel located perfectly central to everything in Madrid.
Stayed 1 night in Nov 2023
Verified

8/10 Good

MING TAK LITA

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good
Stayed 4 nights in Feb 2024