2/10
I really hate to do a negative review because I believe sometimes you happen to catch an employee on a bad day or maybe something was missed on a given day. I do not believe that was the case with this property. We had to go to the sister property next door to get access to the property where we'd made a reservation. That in itself is inconvenient enough after traveling all day but there was no signage advising me of that setup. When we finally got to the room it smelled of sewage. We checked out 15 minutes after we checked in. When I went to check out, the woman working the desk simply checked me out; she didn't ask if there was a problem or anything she could do to fix the situation (although realistically there probably wasn't). That dynamic led me to believe that this is something they're used to having happen which, to me, is not a good sign. If I could say anything positive about the hotel / my experience it would be the property did not make it difficult to receive a refund.
Stephen
أقام ليلتين (2) في شهر فبراير عام 2025