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"Staff were brilliant and attentive. Some parts of the hotel could do with some TLC "

"I had such an amazing time!! The place was beautiful and the staff made me feel so welcomed and at home!! "

"We have just returned from our new year break at the hotel which was booked last minute. On arrival we were offered any drink whilst we had our booking checked and the staff were super friendly. Our room wasn’t ready as we arrived earlier than check in time but we used the hour to familiarise ourselves with the hotel and the local area. We booked a sea view suite which was marvellous though did ask for robes, tissues and iron and ironing board which were brought up to the room straight way. We had booked on a B and B basis but as we were staying over New Year the gala dinner on NYE was included and was amazing . Nati and the team were fantastic and so accommodating and friendly, they really work hard at ensuring the guests have a great time and are fed well! The entertainment on NYE was fun . We loved the saxophonist, flame dancer who was also the compare and great and the ABBA ladies who had everyone up dancing! The atmosphere was wonderful. The pools were pretty chilly despite two being heated but we didn’t mind. Invigorating is the word! Plenty of sun loungers and the place was never crowded just as we like it. We had gone to chill out and regroup ready for 2026 and the place is perfect for this. It is not for those looking for nightly rowdy entertainment nor big loud groups. There isn’t any music around the pool areas during the day which was fine for us as we listened to our own via headphones. The hotel is immaculate. We loved our stay and will return! Thank you "

"Staff welcoming with exceptional service 24/7 Food and drink was perfect and the selection to please any palate. Facilities and rooms 100% "

"We had a nice basic room with Mountain View.The food was very good for us,they served a wide range of food items.The pool area was very nice and the spa good for colder days. The entertainment was enough for us .It is a large basic hotel good value for what we paid."

"Lovely clean hotel with great rooms and a good choice at breakfast. Very well located on the town beach in the centre of Arricefe. Highly recommended. "

"Fantastic stay at the Lava Beach hotel. The 5 star rating is truly justified. Rooms were large and well finished, robes and slipper included. Spa facility for massage was great and worth the extra money. Restaurants in 200m either direction if you don’t want to eat in the hotel. Breakfast was great and the Cava was a nice touch. Drinks and bar snacks were all responsibly priced and the piano bar had live enetertainment everynight which was great for a night cap. Will definitely come back. Distance to Puerto del Carmen centre is around a 30 minute walk, €4.5 in a taxi. Great to break the day up. "

"Brilliant "

"Great hotel, really nice stay for 2 weeks. "