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Elaf Al Mashaer

5.0 star property
Art Deco hotel with 2 restaurants and a 24-hour front desk

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Photo gallery for Elaf Al Mashaer

View from property
View from property
Minibar, in-room safe, free cribs/infant beds, free WiFi
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

Twin Room People With Special Needs

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Twin Beds

Quad Room With One Extra Bed

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 4 Twin Beds

Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Twin Beds

Transient Single Room

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 1
  • 1 Double Bed

Triple Room

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 3 Twin Beds

Double Room Queen

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 1 Double Bed

Quad Partial Haram ViewWith One ExtraBed

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 4 Twin Beds

Junior Suite

Highlights

Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
8 bathrooms
Hair dryer
Minibar
Free bottled water
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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About the neighborhood

Map
P.O Box 2623 Makkah Al Mukarramah, Makkah, Makkah Province, 24231

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.6 km
  • Kaaba - 10 min walk - 0.9 km
  • Abraj Al-Bait Towers - 10 min walk - 0.9 km
  • Well of Zamzam - 10 min walk - 0.9 km
  • King Fahad Gate - 11 min walk - 1.0 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪29Th Floor - ‬3 min walk
  • ‪Al Majlis - ‬11 min walk
  • ‪بيتزا هت - ‬7 min walk
  • ‪Al Khairat Restaurant - ‬11 min walk
  • ‪مطعم هاجر - ‬3 min walk

About this property

Elaf Al Mashaer

Luxury hotel near Great Mosque of Makkah
Located close to Abraj Al-Bait Towers and Kaaba, Elaf Al Mashaer provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • 1 meeting room, concierge services, and a front-desk safe
  • A computer station, luggage storage, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 304 rooms have comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Shared bathrooms with in-room sink with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Free infant beds and coffee/tea makers

Languages

Arabic, English, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maqam
  • Al Multazim

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Self parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006726

We should mention

This property does not have elevators
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Makkah
Elaf Al Mashaer Hotel Makkah

Frequently asked questions

Is Elaf Al Mashaer pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elaf Al Mashaer?

Self parking is available for SAR 150.00 per day. Limited spots are available.

What time is check-in at Elaf Al Mashaer?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. Late check-in is available from 1:00 PM–6:00 PM for a fee.

What time is check-out at Elaf Al Mashaer?

Check-out is at noon.

Where is Elaf Al Mashaer located?

Located in Ajyad, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. Abraj Al Bait Hajar Tower and Well of Zamzam are also within 10 minutes.

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Elaf Al Mashaer Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 199 reviews
Rating 8 - Good. 51 out of 199 reviews
Rating 6 - Okay. 37 out of 199 reviews
Rating 4 - Poor. 18 out of 199 reviews
Rating 2 - Terrible. 28 out of 199 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Thank you for this experience

10/10

Very friendly and nice staff, breakfast was also reasonably good

8/10

Good hotel

10/10

Good service and awesome management 👍
Stayed 4 nights in Mar 2024

10/10

Best to stay
Stayed 5 nights in Feb 2024

10/10

Perfect accommodations, we will come back inshallah

10/10

It was amazing stay and enjoyed it. Will definitely come back again and recommend it to family and friends
Stayed 3 nights in Jul 2022

10/10

Elaf is very close to Haram just 3-4 mins walk to baab Abdul Azeez (door no 1 Abdul azeez door) The hotel is a nice and clean hotel and was amazing for the price and location Food as usual good , and courtesies staff
Stayed 2 nights in Mar 2024

10/10

very good hotel excellent location 5 min walk to holy Haram very friendly and helpful staff (many thanks to Rahma customer Service and Omar Reception )
Stayed 1 night in Sep 2023

10/10

Excellent
Stayed 1 night in Feb 2024

8/10

The hotel is about 8 minutes walk from Harem close to Safwa mall The only thing is the bathroom needs refurbishment as it's a bit old and smelly but rooms are clean
Stayed 3 nights in Jan 2024

10/10

amazing customer service
Stayed 2 nights in Feb 2024

10/10

I stay one night
Stayed 1 night in Aug 2022

10/10

I stayed here while I was in Makkah performing Ummrah. All the staff were very kind and respectful. The haram is literally a 5 minute walk, and anything you want to eat and drink is a 5 minute walk in any direction. You can hear the adhan from the Haram at the hotel.
Stayed 5 nights in Feb 2024

6/10

It's good for location besides.... was very expensive for the quality and services.
Stayed 3 nights in Nov 2022

8/10

Overall friendly staffs. Good in breakfast was terrible.
Stayed 1 night in Feb 2023

6/10

Bed is very hard to sleep on, overused bathroom.
Stayed 2 nights in Feb 2024

8/10

Satisfactory
Stayed 4 nights in Dec 2022

6/10

Staff very uncooperative and don’t want to help. Wold not recommend any one else
Stayed 1 night in Mar 2024

10/10

Everything
Stayed 3 nights in Nov 2022

6/10

Good: location, very close to haram, just behind the clock tower Bad: ac in room wasnt working. Nobidy came to check after I complained. Room smelled like smoke Cheapest room doesnt get natural light as the window faces an internal dark space
Stayed 1 night in Mar 2024

2/10

Very dirty bathrooms

10/10

All good except problems with phone in the room was not working I have to go to the reception all time to tell for room service apart from that every thing is good i will use your services in future again Inshallah
Stayed 4 nights in Jan 2023

4/10

There toilets was very bad and smell too much it was very difficult to stay in the room so every time we was calling to clean but they put only parfum after few the smell coming again it was horrible
Stayed 3 nights in Dec 2023

6/10

The staff don’t understand English, it’s ok but they have to let us know so we can use translation or ask someone to translate. They just shake the head ok and ok . That’s not acceptable
Stayed 2 nights in Mar 2024