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Hotel Excelsior Bay

4.0 star property
Travelers can relax by the pool with sun loungers or enjoy the daily manager's reception on a welcoming terrace at Hotel Excelsior Bay

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Hotel Excelsior Bay offers upscale comfort with thoughtful amenities. Unwind in the sauna, socialize at the daily manager's reception on the scenic terrace, or swim in the seasonal outdoor pool. Enjoy a free breakfast buffet, high-speed WiFi, and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 20.0 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number IT023045A1V6DPPMZS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Excelsior Bay have a pool?

Yes, this property has an outdoor pool.

Is Hotel Excelsior Bay pet-friendly?

Yes, Hotel Excelsior Bay allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Excelsior Bay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Excelsior Bay?

Check-out is at 10:00 AM.

Where is Hotel Excelsior Bay located?

Situated near the beach, this hotel is within 1 mi (2 km) of Palazzo dei Capitani and Malcesine-Monte Baldo Cableway. Consorzio Olivicoltori di Malcesine and Posterna are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

10

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Coloman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Already planning a return for next year.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake and mountains from the hotel was breathtaking. Breakfast was excellent. It was quick and easy to walk into Malcescine which had loads of restaurants and a number of interesting spots. The hotel was quiet with very few children. More of an adult only hotel.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a lovely town.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lakeside hotel with friendly helpful staff.
Stayed 5 nights in Jul 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, amazing location a short stroll from the hustle bustle of the old town with stunning views of the lake. Great pool too, a rarity lakeside.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Excelsior Bay is an excellent hotel with a great Location on the Lake - Easy 10 x minute walk into the town center - Great breakfast - Comfy Room - nice staff too - we really enjoyed our stay at the hotel .
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jederzeit gerne wieder, ruhige Anlage, Top Service

Sehr freundiches Personal, excellenter Service
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Stig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024