Travelers find a comfortable base with WiFi connectivity and entertainment options, all conveniently positioned near the energy and excitement of AO Arena
OYO The Pleasant House welcomes guests with its charming atmosphere near both Heaton Park and AO Arena. Visitors appreciate the in-room WiFi that keeps them connected, while evening entertainment provides relaxation after exploring the nearby park.
Manchester is home to The Pleasant House. Deansgate and Canal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Heaton Park and Piccadilly Gardens. Looking to enjoy an event or a game? See what's going on at AO Arena or Co-op Live Arena. Visit our Manchester travel guide
390 Chapel Lane, Manchester, England, M9 8WB
What's nearby
Heaton Park
17 min walk - 1.4 km
Etihad Stadium
15 min drive - 6.7 km
Old Trafford
19 min drive - 11.1 km
United Synagogue
19 min walk - 1.6 km
Abraham Moss Leisure Centre
7 min drive - 2.3 km
Getting around
Bowker Vale Tram Stop
3 min drive
Moston Station
6 min drive
Manchester Airport (MAN)
35 min drive
Restaurants
The Grove Inn
2 min drive
Ye Golden Lion
18 min walk
Costa Coffee
18 min walk
Royal Voluntary Service Café
18 min walk
Cleveland Hotel
3 min drive
About this property
The Pleasant House
Hotel near Etihad Stadium
Near Heaton Park, The Pleasant House provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking
Evening entertainment
Room features
All guestrooms at The Pleasant House offer amenities such as free WiFi.
Extra amenities include:
Showers and free toiletries
32-inch flat-screen TVs with Netflix, streaming services, and digital channels
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
Property is also known as
OYO The Pleasant House Hotel
OYO The Pleasant House Manchester
OYO The Pleasant House Hotel Manchester
Frequently asked questions
Is The Pleasant House pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Pleasant House?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at The Pleasant House on 9 March 2026 start from AED 133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Pleasant House?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at The Pleasant House?
Check-out is at 10:00 AM.
Where is The Pleasant House located?
Situated in Manchester, this hotel is within 3 mi (5 km) of Heaton Park, Middleton Shopping Centre, and Blackley Golf Club. Irish World Heritage Centre is 2.8 mi (4.5 km) away. Bowker Vale Tram Stop is 22 minutes by foot and Crumpsall Tram Stop is 26 minutes.
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Reviews
The Pleasant House Reviews
3.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room stunk of weed there was a sock covering the smoke alarm and I had to use air freshener most of the night but the stunk never went away. Apart from peeling wallpaper broken lights covered with carrier bags the beds were at least comfy. Shower was hot
Location is in a middle of a council estate.. when I arrived there was a torn piece of paper stuck to the door saying ring Ahmed for check in. Which I did and he seemed a nice guy the door handles are cool electronic, for the main and room doors but the code for the room is excessively long and hard to remember so don’t leave your phone in the room when you go bathroom or you may be locked out, speaking of the bathroom it is very nice, instagram worthy but if you look carefully there’s lots of half finished things and what’s even worse is the cleanliness it’s absolutely disgusting some of the things I found in my room I opened a draw and there was open used packets of condoms and balloons from people using canisters they must change the bedding and that’s it! I think if you left something in a draw and came back a month later it would still be there. Overall for £43 you can’t complain cause you get a clean very comfortable bed and a decent bathroom which is all you can ask for. Oh yeah also they say you get a flat screen tv in your room which is a lie you only get a picture of the ocean😂
They tried to give me a room with 2 single beds wheb i ordered a double bed, they double booked the room so they tried to give me a room without a tv or anything, basically just the bed in a room
We secured hotel accommodations via Expedia for a concert. The selected hotel, however, did not meet expectations. The property currently resembles a construction site, and the premises are permeated by the odor of cannabis. Contacting the owner for check-in proved difficult. Furthermore, the Inn lacks amenities, including parking and toiletries. The communal washroom facilities are poorly maintained. It is concerning that companies continues to list this establishment.
Michael James
Stayed 1 night in Jul 2025
4/10 Poor
H
30 November 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
I selected this hotel as it was under £100 at short notice.
The condition of the hotel wasn't great. It was clearly still being renovated and the upstairs was blocked off with a sheet. There was also no parking, despite the property page stating otherwise. I had to park on the street in front of the hotel.
There was also nowhere to check-in. There was paper stuck on the front door with instructions to call a number to check-in.
The person I contacted was quick to respond and was helpful and informative, to his credit.
The room itself was small, and the bathroom was shared by multiple rooms, like a bathroom in a house. One of the plug sockets I tried to use to charge my phone didn't work.
For the purposes of my stay, I just needed somewhere to leave my things and sleep for one night. If I was staying for more than one day, I wouldn't choose to return here. This hotel has taught me to read reviews more thoroughly when booking in the future.
The surrounding around the room is appalling. Looks like a dead end with plenty dead leaves and a heap sand. If you check in at night you’d be worried sick.
No TV or any form of entertainment just crawling insects from the nearby bush
Akindayo Oluwatomiisin
Stayed 1 night in Mar 2025
2/10 Terrible
Amy
1 December 2025
Disliked: Cleanliness, staff & service, amenities
AVOID this accommodation is anything but pleasant. We were double booked and unable to stay at the property due to an error on the property’s side. However, we were able to enter the property which shows how unsafe it is as we were not suppose to be staying there. The inside looked like a building site with plastic sheets, curtains and random pieces of cut up carpet everywhere - the only thing I was grateful about being double booked was that it meant this is where we were not staying ! When we were offered an alternative stay it wasn’t even in the same city- leaving a group of young girls stranded in Manchester on a Saturday night. We are still yet to receive a refund of this or any kind of written confirmation of the refund despite the fact we have been told over the phone multiple times this would be received by the end of the day. However, the deadline keeps being extended and still missed and now there is no answer on the phone calls at all. If you have any care for your own safety I would not recommend this property at all.
As soon as I drove into the area I was worried about parking the car. When we opened the front door, OMG what a mess, that was after passing the skip on the way in. I could not stay there!!!
THIS HOTEL IS A SCAM. DO NOT BOOK.
A pice of paper on the door with a mobile number to ring for check in that isn’t a real number. Terrible manners when you call OYO company for answers, they tell you it’s your fault
Was sent elsewhere when we got there sent to a hotel miles away cost us £30
Told us we are getting a on suite.This place is unfit for humans .dirty bathroom dried vomit down the bed sheet blood and drink stains on the wall carpet filthy broken furniture no remote for tv
Very noisy didn't sleep sat on bed all night had kettle with no leed and nothing els.Was stuck their
Julie
Stayed 1 night in Nov 2024
4/10 Poor
kelly
10 May 2024
Liked: Staff & service, room comfort
Review
No tv in room as stated when we booked hidden charges as we asked to check in an hour earlier and they charged me £10 extra to do this which I wasn’t happy with room was ok for the price we paid wouldn’t say exactly clean but clean enough for one night stay there we’re jobs being done on the hotel but half done jobs all around the hotel it wasn’t a bad place for what I paid but could of been a whole lot better
I did not stay I went home. On arrival property had scaffolding around it, there was a hand written note with mobile number for check-in, alarm bells rang. The person who answered the door was bare foot in sliders. I was shown 2 rooms in what seemed a desserted property. The person had the door codes on his phone. I felt very uncomfortable and unsafe. I am a 70 year old female. I got in my car and fled.
I was booked through only one place and then he transferred me from that area to the different which was we are not happy and the place was very dirty and disgusting. The customer service was not worth it.
Had problems finding the place, once I did find it it wasn't very welcoming. Would not let me in until he had seen receipt. Once shown the room had to go through the living room were several family members and children were playing game's on TV. The room had no facilities and was not shown the bathroom or told about it.
The room was clean however the bathroom was shared and for the two days there was no tissue in the toilet. No one to assist to restore another one
My recommendation would be to keep toilet tissue in the rooms plus in the toilet so when it runs out one can utilise the one in the room
Very dirty, one of the beds didn’t even have a duvet cover on it. Empty shampoo. Communications with property were poor, also charged me £30 for late check in. Not even sure if that is legal
Timothy
Stayed 1 night in Apr 2024
4/10 Poor
Karl
16 June 2024
Property had a big skip outside next to front door. Room was grubby, shared bathroom with 2 other rooms. No TV. Room had a kettle but no cups or tea/ coffee. For the money I paid, I expected better. Will definitely not stay there again