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Mandarin Oriental Manila

5.0 star property
Luxury hotel with 7 restaurants and a full-service spa

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Photo gallery for Mandarin Oriental Manila

Interior detail
Reception
Combined shower/tub, free toiletries, hair dryer, bathrobes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Laundry

Room options

About the neighborhood

Map
Makati Avenue, Metro Manila, Makati, Manila, 1226

What's nearby

  • Glorietta Mall - 11 min walk - 1.0 km
  • Greenbelt Shopping Mall - 11 min walk - 1.0 km
  • Bonifacio High Street - 3 min drive - 2.8 km
  • Fort Bonifacio - 4 min drive - 3.2 km
  • Venice Grand Canal Mall - 7 min drive - 4.6 km

Getting around

  • Manila Vito Cruz Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Fruitas - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Mang Inasal - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Mandarin Oriental Manila

Luxury family-friendly hotel near Greenbelt Shopping Mall
You can look forward to a nightclub, a poolside bar, and shopping on site at Mandarin Oriental Manila. Indulge in a body wrap, a body treatment, and a massage at the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and meeting rooms
  • A front-desk safe, massage treatment rooms, and a 24-hour front desk
Room features
All 448 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, cribs/infant beds, and rollaway/extra beds (surcharge)
  • Shower/tub combinations, free toiletries, and hair dryers
  • Separate sitting areas, refrigerators, and childcare services

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Property amenities

Internet

  • Available in all rooms: WiFi (PHP 250 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (PHP 250 per hour); wired internet (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Self parking on site (PHP 1,680 per day)

Food and drink

  • Breakfast available for a fee: PHP 1,310 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1500.00 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately PHP 1310.00 per person
  • Fee for in-room wireless internet: PHP 250.00 per hour (rates may vary)
  • Fee for in-room wired internet: PHP 250.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: PHP 250.00 per hour (rates may vary)
  • Fee for wired internet in public areas: PHP 250.00 per hour (rates may vary)
  • Airport shuttle fee: PHP 2700.00
  • Self parking fee: PHP 1680.00 per day
  • Rollaway bed fee: PHP 1500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mandarin Oriental Manila
Mandarin Oriental Manila Hotel Makati
Mandarin Oriental Manila Makati
Manila Mandarin Oriental
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Makati
Mandarin Oriental Manila Hotel Makati

Frequently asked questions

Does Mandarin Oriental Manila have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Manila?

Self parking is available for PHP 1680.00 per day.

What time is check-in at Mandarin Oriental Manila?

Check-in begins at 2 PM.

What time is check-out at Mandarin Oriental Manila?

Check-out is at noon.

Does Mandarin Oriental Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 2700.00 one way applies.

Where is Mandarin Oriental Manila located?

This family-friendly Makati hotel is located near the airport, within a 15-minute walk of Ayala Triangle Gardens and Greenbelt Shopping Mall. Fort Bonifacio is 2.1 mi (3.4 km) away. Buendia Station is 18 minutes by foot and Ayala Station is 22 minutes.

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Mandarin Oriental Manila Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 295 reviews
Rating 8 - Good. 105 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 30 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10

飛行機の乗り換えでマニラに1泊しました。設備も良く、ホテルの方の対応も暖かく、非常に満足しました。今月？で閉館だそうで、非常に残念です。
This review was submitted before 2018 and has not been verified.

4/10

８／２０に予約していてチェックインしたら８／２５チェックイン予定だと言われフロントとで文句言われ、部屋を用意して貰ったがルームサービスを頼んだらフロントから電話が来てルームサービスを頼む場合はその場でキャッシュで支払えと言われた。 再度フロントに行って事前にカードでチャージ料金を支払ってその後はＯＫになったがチェックインした時に言って欲しかった。 次に泊まることはないかな.......
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

10/10

Very good.stay again next time in makati.but break fast expensive.shuttle to greenbelt etc very good.
This review was submitted before 2018 and has not been verified.

10/10

위치가 일단 안전하고, 호텔이 번잡하지 않아 좋습니다. 직원들 친절도는 아주 훌륭합니다. 다음 출장 때도 이용 예정.
This review was submitted before 2018 and has not been verified.

4/10

あと1っ月で閉館することが、滞在中に知り、部屋のアメニティ、電球の壊れで、電話してもなかなか来ず、再三電話し、やっと来ると、9月に閉館で、従業員もやめて、我々も首になるという、不満を、言い、サービスも最低でした。名前負けでがっかりでした。
This review was submitted before 2018 and has not been verified.

10/10

The club room seems exensive at first glance but when you consider it is a larger room, you get free cocktails in the evening and breakfast is included the price ends up being very reasonable.
This review was submitted before 2018 and has not been verified.

8/10

너무 직원들이 친절하네요
This review was submitted before 2018 and has not been verified.

8/10

マカティではアラヤセンターとブルゴス通りの中間に位置し、便利な立地にある。しかし、建物の老朽化が進んでおり、本年いっぱいを持って閉鎖されるのは仕方がないところ。もう少しアラヤセンターに近ければ生き残れたかも。道路が渋滞するため、グリーンベルトやグロリエッタからの帰りのタクシーは意外に時間がかかる。
This review was submitted before 2018 and has not been verified.

10/10

とても好きなホテルでしたが クローズしてしまうのがとても残念です 何度も利用してますが変わらずサービス対応の良さにリピートしてました
This review was submitted before 2018 and has not been verified.

10/10

Kanonhotell som tyvärr faller för åldersstrecket i år. Ypperligt kompetent personal på detta ställe. Nära till 'allt' i Makati och Bonifacio.
This review was submitted before 2018 and has not been verified.

8/10

The Mandarin may be a little tired, but the service you receive from the staff is second to none
This review was submitted before 2018 and has not been verified.

8/10

閉館の情報は事前に得ていたので、マニラを代表するマンダリンに一度は泊まっておこうと思って今回予約しました。立地はマカティの中心ですが、歩いて行ける範囲は不便を感じるかもしれません。部屋は快適でしたが、ロケーションはイマイチでした。中の設備は、最終日にトイレが詰まりました。閉館の後はAYALAにてコンドミが２棟建つそうです。
This review was submitted before 2018 and has not been verified.

10/10

everything about hotel was excellent, except the bathroom; couldn't turn on the taps! night time staff were superbly discreet.
This review was submitted before 2018 and has not been verified.

4/10

Arrived in the afternoon and was quickly greeted by staff members manning the doors. 3 reception desks were available each assisting a guest. I was the first in line next to be assisted. I have been waiting for 20 minutes and still the reception clerks were not done with their guests. More guests lined up behind me, Filipinos and Chinese, about 4 groups. Then, a couple Westerners (Anglo folks) arrived at around 25 minutes after I have stood in line. A male staff member standing at one of the reception desks quickly showed them to one of the reception desks that just became available. SO, the Anglo customers were assisted right away. I did not complain because after less than 1 minute I was already called by the next reception desk. The female clerk was friendly, though she had hints of racism. I asked if the hotel offers mileage points for airlines. She answered, "Yes, but your rate must be at least 6,000 pesos a night." That's it. She never bothered to check that I paid over 8,000 pesos a night for my room, which would have qualified me for the mileage. She quickly wrapped up checking me in, told me that wifi is not included and I have to pay to use it, though never bothered to offer wifi. I asked what restaurants they have. She said there's a Chinese restaurant Tin Hau on the second floor, and Tivoli which is "a fancy restaurant and expensive." I was not done asking her questions when she called the person next in line behind me. Housekeeping did not vacuum.
This review was submitted before 2018 and has not been verified.

6/10

スタッフのホスピタリティは良いがホテルの施設が老朽化している。 蛇口の水が止まらない、クーラーの音が大きい、など。
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

The hotel is really old. I certainly won't come back here.
This review was submitted before 2018 and has not been verified.

8/10

Water continues to drain out from the glass partition and the silicone edge. The hallway is old and moldy.
This review was submitted before 2018 and has not been verified.

10/10

The hotel could do with a facelift. The service is 5-star and so was the hotel when it was build (in the 70s). Anyway, fantastic people.
This review was submitted before 2018 and has not been verified.

8/10

Mandarin Oriental ligger bra placerat i Makati. Rekommenderar hotellet för dig som är på affärsresa och vill ha nära till finans, bank och telekomföretag.
This review was submitted before 2018 and has not been verified.

4/10

My stay was not as pleasant as the past stays here. The carpet in yhe hallways are old and stained. It took two phone calls and over half an hour for my luggage to be delivered making me late for an appointment. The bathroom was not thoroughly vacuumed and had pubic hair in the corner of the tub.
This review was submitted before 2018 and has not been verified.

6/10

Good location in Makati business district, but this hotel is in dire need of a makeover, not just a facelift. It's exactly the same as when I stayed there 10 years ago, and it needed a makeover then. It could be such a better hotel ,especially with the Peninsula just down the street. This is below the average we expect from the Mandarin Oriental chain.