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"Staff is superb and friendly, the hotel is clean, tidy, and stylish with good location."

"Nice hotel, happy with our stay."

"Clean & tidy room. Incredibly kind and courteous staff. Amazing amenities such as the pool, sauna, hottub & spaces available for conferences. Fantastic food at The Watermark. "

"Great stay, we were upgraded to a better room upon arrival, very nice place, highly recommend "

"This is a uniquely beautiful hotel. The staff, rooms and restaurants are all fantastic. We only had one issue and that was the water never got hot in Bath or shower room, it was only tepid warm- but we put that down to age of the building and amount of rooms probably using facilities at the same time. It did not dampen our stay and as forgot to mention it to reception they didn’t have the ability to fix the problem. I would definitly recommend this hotel. "

"Nice place. The staff was very respectful"

"Staff Sarah from reception and Becky from pub&grill restaurant are very helpful to us. "

"I stayed at this hotel because I got bumped from my flight out of Heathrow and had to stay at two additional days. The location was perfect along the Thames River there are many walking options right next to the hotel. The breakfast was one of the best I’ve had while in Europe."

"The Warmth....."