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"The receptionist (asia gal without glasses) wasn't too happy to help at all. Quite rude and no smile, not helpful at all. Waratah Suite is single level, huge dinning table and a well equipped kitchen. We had a pleasant 4 days 3 nights stay. Wish the receptionist is more professional to upkeep a high standard of this hotel."

"Great for families with all aged kids"

"The property was close to the beach, good restaurants and cafes. The inhouse restaurant was nice, good food. The room was hot- aircon wasn’t working probably and was noisy. The secure parking wasn’t that secure. Not underground or fenced off and expensive for $27 per day. Staff were okay. The rooms were dated and bed uncomfortable. I would think twice about staying there again - expensive."

"Great staff and stay"

"It was dirty. There are rubbish in the drawer."

"Great location "

"My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times."

"The room was comfortable and adequate for a one night stay . The bathroom had recently been renovated but some other parts of room looked a little tired, carpet stains. We will stay again ."

"Reception very hard to understand. Booked a one apartment but had no table or chairs to eat from, only a breakfast bar. Property is situated very close to all amenities in Rye."