Located in the heart of the medina, Riad Carole offers a tranquil retreat with a rooftop terrace and two bars. Guests enjoy local cuisine for breakfast and sports massages at the spa. Amenities include high-speed WiFi, barbecue grills, and express check-in.
View all photos for Standard Quadruple Room, 1 Bedroom
Standard Quadruple Room, 1 Bedroom
20 sq m
1 bedroom
Sleeps 4
1 Large Twin Bed and 2 Twin Beds
View all photos for Basic Double Room
Basic Double Room
10 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Classic Quadruple Room
Classic Quadruple Room
15 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 3 Twin Beds
About the neighborhood
Medina, a neighborhood in Marrakech, is home to Riad Carole. Dar el Bacha Palace and Ecomusee Berbere are cultural highlights, and some of the area's notable landmarks include Place Bab Doukkala and Mouassine Fountain. Don't miss out on a visit to Le Jardin Secret. Spend some time exploring the area's activities, including fishing, skiing, and hot springs. Visit our Marrakech travel guide
Located close to Bab Doukkala Mosque and Ensemble Artisanal, Riad Carole provides a rooftop terrace, a coffee shop/cafe, and 2 bars. Treat yourself to a deep-tissue massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hot tub and a restaurant.
Other perks include:
Local cuisine breakfast (surcharge), bike rentals, and valet parking (surcharge)
Airport pick-up service (surcharge), express check-in, and a 24-hour front desk
Coworking spaces, massage treatment rooms, and luggage storage
Room features
All guestrooms at Riad Carole boast comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
Other amenities include:
Rainfall showers, free toiletries, and hair dryers
24-hour airport pick-up shuttle on request for a surcharge
Area shuttle (surcharge) up to 5 km
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Beach shuttle (surcharge)
Bus station shuttle (surcharge)
Casino shuttle (surcharge)
Shopping center shuttle (surcharge)
Valet parking on site (EUR 5 per night)
Food and drink
Daily local cuisine breakfast available 8:00 AM to 10:30 AM for a fee: EUR 5 for adults and EUR 5 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Couples/private dining
Private picnics
Snack bar/deli
Things to do
Bicycle rentals
Bicycle repair station
Full-service spa
Ski passes
TV in common areas
Family friendly
In-room babysitting (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Proposal/romance packages
Business services
Coworking space
Outdoors
Barbecue grill
Rooftop terrace
Full-service spa
8 treatment rooms
Couples treatment rooms
Deep-tissue massages
Hot stone massages
Hot tub
Hot/mineral springs
Mud bath
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator (single-level property)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Food and drink
24-hour room service
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in fee: EUR 10.00 for check-in between 10:00 PM and 1:00 AM
Express check-in available
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.
Resort fee: EUR 3 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately EUR 5 for adults and EUR 5 for children
Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 5)
Valet parking fee: EUR 5 per night
Late check-in fee: EUR 10.00 for check-in between 10:00 PM and 1:00 AM
Air conditioning is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the spa without adult supervision
Property is also known as
Riad Carol Marrakech
Carol Marrakech
Riad j'ddi
Riad Carol
Riad Carole Riad
Riad Carole Marrakech
Riad Carole Riad Marrakech
Frequently asked questions
Is Riad Carole pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Riad Carole?
As of 29 March 2026, prices found for a 1-night stay for 2 adults at Riad Carole on 1 April 2026 start from AED 108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for EUR 5 per night.
What time is check-in at Riad Carole?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM–
1:00 AM for a fee of EUR 10.00.
What time is check-out at Riad Carole?
Check-out is at noon.
Does Riad Carole provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 20 per vehicle applies.
Where is Riad Carole located?
Located in Medina, this spa riad is within a 10-minute walk of Place Bab Doukkala, Bab Doukkala Mosque, and Dar el Bacha Palace. Ensemble Artisanal and Ecomusee Berbere are also within 15 minutes.
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Reviews
Riad Carole Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was very courteous and accomodating. I had peace of mind staying at this place. As it is a Riad and in Medina, this place offered to experience the culture and tradition more closely.
I will stay at this place again.
Beautiful Riad
Service was excellent and the staff was very friendly!
The place was clean and the patio was beautiful
Also in a great part of the Medina
This was the worst experience the hotel had no fan or AC in the hotel in the 40 degree heat. Also charge you high prices for transport so be aware and use transport else where and not from the people from this hotel
HAKAM MOHAMED VALAPULLAI
Stayed 1 night in Aug 2022
Verified
6/10 Okay
Jimmy
15 July 2023
Just about ok
Do not expect to get everything that is in the add. There is no pool, no spa, the showers are without hot water and with almost no pressure. No reception or lobby to talk about and no snackbar. In one week no one ever cleaned my room. They did however have a good breakfast, easy transfer for the airport and cold beers for sale!
Honestly it was a bit underwhelming. I booked this stay due to missing my flight so I didn't really look too much into it but if I had to stay longer than the 1 night I did, I'd look elsewhere.
Started off with the manager/owner unable to even locate my booking (understandable as I'd only booked an hour ago), but insinuated I wouldn't be staying there tonight, even though I showed him the booking confirmation on my end multiple times. Eventually found it and gave me the spare room on the bottom floor.
Room itself has no AC, just a single very bright bulb hanging from the ceiling, and is right next to the office which plays music until 10PM.
It was okay to get through just the 1 night I needed, but the breakfast was extremely underwhelming for 3 EUR... When I asked for an omelette my reject was declined, to which I requested a boiled egg, and was told there is no eggs in breakfast, just 0.30 cent bread and a few different spreads.
Overall experience was just a bit below average in my opinion, there is significant room for improvement.
Établissement authentique et sincère.
Un ventilateur est cependant indispensable l’été, mais impossible d’en avoir un.
Merci à Saïd qui a était au top du professionnalisme !
Olinka
Stayed 2 nights in Aug 2025
Verified
8/10 Good
Maria del Pilar
11 May 2023
Liked: Cleanliness, staff & service, amenities
La habitación era muy grande y fresca, a pesar de que el aire acondicionado no funcionaba, pero no fue necesario usarlo. Aunque el hotel está en una calle ruidosa, desde dentro no se oye absolutamente ningún ruido. Tiene un patio precioso con muchas plantas, espacios para sentarse y mesas, también había una familia de pajaritos, acostumbrados a la gente, que venían muy cerca cuando les daba pan. Ellos alegraban el ambiente con sus trinos.
En general fue una estancia agradable para mi y volvería de nuevo.
También tiene servicio de recogida y traslado al aeropuerto.
Esta muy bien localizado y hay muchos restaurantes, tiendas y mercados en el,área.
L'hébergement ne correspond pas du tout a la description, aucun entretien pendant notre séjour, pas de serviettes, ni produits d'entretien alors que c'est compris, la chasse d'eau disfonctionne il faut utiliser un seau d'eau équipements vétustes et présence de cafards et la moitié des lumières ne fonctionnent pas. Difficile aussi de prendre une vraie douche...Les photos ne sont pas contractuelles ne correspondent pas du tout a l'état actuel de l'établissement. Très mauvaise expérience je recommande pas du tout
massika
Stayed 5 nights in May 2022
Verified
6/10 Okay
Candice
12 July 2021
Liked: Staff & service
Disliked: Room comfort
Décor sympathique
Riad très sympathique et tres colorés. Bien protéger de la chaleur et du bruits de la rue passante ce qui fait un lieu très calme. Il faudrait que se lieu soit mieux indiqué par une affiche par exemple. La literie est a changer et un peux de rénovation ne ferai pas de mal.
Το ριαντ είναι πανέμορφο, με εξαιρετική διακόσμηση, το προσωπικό είναι φιλικότατο και έτοιμο να σε βοηθήσει σε ότι χρειαστείς. Ρώτησα τον διευθυντή πού ψωνίζει τα σεντόνια του γιατί ήταν πολύ απαλά και εκείνος δεν μας είπε απλά ποιό μαγαζί είναι, αλλά μας πήγε με το αυτοκίνητο του! Μέχρι πού προσφέρθηκε να μας παει στο αεροδρόμιο όταν επιστρέψουμε ξανά στο Μαρρακές απο τις υπόλοιπες πολεις που θα δούμε, αν δεν βρούμε ταξί εύκολα, μιας και θα φτάσουμε στην πόλη 2 η ωρα το πρωί και θα κατευθυνθούμε αμέσως προς το αεροδρόμιο! Οι άνθρωποι του ριαντ ειναι εξαιρετικοί. Το μονο που θα χρειαζόταν ειναι μια ανακαίνιση στο μπάνιο, αλλά κατα τα άλλα ηταν εξαιρετική επιλογή για ενα ζευγάρι με 3 παιδιά οπως εμείς. Μείναμε 3 νύχτες και η σχέση ποιότητας -τιμής είναι επίσης άριστη!
SOFIA
Stayed 3 nights in Feb 2020
Verified
8/10 Good
Hendrikus
10 November 2019
Liked: Cleanliness, staff & service
Uniek in zijn eenvoud. Echt Marokkaans. Simpel maar ok
Riad centrale, il proprietario molto disponibile ci ha aiutato in ogni modo,abbiamo anche cenato spesso da lui cucina molto buona... non è il massimo della pulizia ma ottimo rapporto qualità prezzo ... ho letto altre recensioni dove si lamentano di assenza carta igienica e acqua fredda ... noi abbiamo sempre avuto acqua calda ed eravamo 4 adulto e 5 bambini e la carta igienica non è mai mancata .... nel riad disponibilità anche di bevande birre e vino.
We paid 20 Euro to be taken to the hotel, I suggest you do the same or you won't find it. We had to wait for half an hour before we were picked up. On our arrival the reception by Jawad was fantastic, the staff were also great. But and this is a big but, the hotel is extremely basic. It is situated in the middle of Medina which is a plus. There was no AC in 32 plus temperature it had a fan which was very loud. If you are planning to stay more than a night I suggest choose somewhere outside of the Medina and make sure it meets your basic needs.
The hotel states that there is 24 hour front desk service but the hotel did not open when I arrived at midnight because of the night bus. The gate was locked. No one responsed to the door bell and no one answered the phone calls. All I could do is to standing on the street for over a hour to wait and at last I still could not check in. I had to find another hotel immediately and it was a nightmare.
La zona de ubicación es fea. Aunque caminando esta 15 minutos de la plaza central. Es difícil de llagar, solo casi imposible y tiene un cartel muy pequeño. La habitación es pequeña vieja con olor a humedad y un baño pequeño y con olor desagradable. La patio interno del riad es lo más bonito.
The facade outside is dirty and dusty but the inside Courtyard of the actual Hotel is an Oasis. BEWARE after paying the owner tried to pawn me off on his neighbor / brother into Anna Jason Riad have a different name that stank to high heaven of cat urine. INSIST I'm staying in the Riyadh Carol that is shown in the photos
The riad is lovely and the hosts are very friendly and helpful, the breakfast is absolutely delicious! Very well located in Medina, easy to get to anywhere.
We had a minor misunderstanding with the room when we arrived, as we had booked one type of room and were given a different kind, but it was sorted quickly. All in all, a positive experience.
Verified traveler
Stayed 7 nights in Feb 2019
Verified
8/10 Good
Verified traveler
23 January 2019
Liked: Staff & service
Manque plaque riad carol
Manque d'indication sur la devanture riad Carol écrit nul part