Find Family Hotels in Marshall, MO

"I went through a third party to make the reservation. My email confirmation said check-in time was 2:00. We arrived early just to get some information about Boonville (shopping, eating etc.), not expecting our room to be available yet, but was rudely told check-in wasn't until 3:00. We did arrive back at the hotel around 2:00 and was rudely told again our room wasn't ready, but she was trying to contact housekeeping to get the status. We understood and was fine with waiting in the "lobby". Unfortunately, the A/C was not working in that area and when we made a comment to the manager, she said "well, you should be in the laundry room with me, it's really hot down there". We were pleasantly surprised when we got to our room, it was clean and A/C was working! Other staff was helpful with coffee & ice machine. Breakfast wasn't as we expected. Juice dispenser was not working and we were rudely told there wasn't any apple juice, and orange juice was in the fridge. Another guest was trying to get coffee, but the pump was empty. She was rudely told there was another canister behind the empty one so it wasn't that "devastating". I went to look at the pool and was rudely told the pool wasn't open. There was no signage stating that. Is manager "short staffed"??"

"Hotel and staff were awesome. "

"Loved the Fredrick! Historic hotel along the Katy Trail. Room was large with nice extra seating. Bed was very comfortable. Note that there was no shower, just the spa tub. "

"Good value for price. friendly helpful staff"

"There were people drinking beer and yelling with loud Hispanic music in the parking lot, our room was fine. It was clean. Bed was comfortable. Our bathroom sink wouldn’t drain. But the most annoying part was our text from Best Western at 8am Sunday morning, waking us up to know “how our stay was”! We were still asleep!! Our “stay” wasn’t over yet. So we got up and packed and left. Other than that, it was reasonably priced and comfortable."

"Clean room"

"Clean room, but the staff was rude and snarky"

"The room was not properly stocked, had not been cleaned very well. Dust on the tables and tv. The TV did not work however it did not bother us as we were not there most of the stay."

"We stay here when we go to see our grandkids every time. Rooms are clean and the staff is very responsive. The beds are not lumpy. The breakfast is nice and abundant. Parking is very well lit and we can park where we can see our room. We prefer the rooms with the whirlpool tubs. Very relaxing. Great place to stay away from home."