Hotel Serrano

Property class: 3

Choose dates to view prices

Hotel Serrano provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
The current price is AED 137
AED 144 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Double Room

A hotel room with a bed, a desk, a chair, a small refrigerator, and a closet.

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a small refrigerator, and a closet.

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

A hotel room with a large bed, a bedside table with a phone, an air conditioner, and a wardrobe.

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

A hotel room with a bed, a small refrigerator, a desk with a lamp, and a power outlet on the wall.

Basic Double Room

8.0 out of 10
Very good
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with two single beds, a wooden headboard, a white chair, and a small table.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

A hotel room with two beds, a small table, a desk with a chair, and an air conditioning unit on the wall.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, Jetted Tub

A hotel room with two single beds, a small table with a vase of flowers, and a painting on the wall.

Luxury Room, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Room

A bedroom with a loft bed, a wooden staircase, and a green wall.

Presidential Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Martins is home to Hotel Serrano. Visit our Martins travel guide
Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Restaurants

  • Lanchonete e Bar BOA ESPERANÇA
    15 min walk
  • No LZ.
    15 min walk
  • HouseLab7
    3 min walk
  • Bar do Marcelo
    7 min walk
  • Bar e Restaurante Regional
    5 min walk

About this property

Hotel Serrano

  • Property highlights
  • Hotel Serrano provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking
    • Luggage storage, a 24-hour front desk, and smoke-free premises
    • Tour/ticket assistance
  • Room features
  • All 91 rooms include comforts such as free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior detail
Pousada Encanto Dos Colibris
Martins
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 12 reviews
The price is AED 116
AED 122 total
includes taxes & fees
21 Sep - 22 Sep
Pousada Encanto Dos Colibris
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Hotel Serrano have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Serrano?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on 19 October 2026 start from AED 137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serrano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

This hotel is in Martins.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serrano Reviews

8.8

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 95 out of 176 reviews
Rating 8 - Good. 53 out of 176 reviews
Rating 6 - Okay. 23 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 1 out of 176 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe bom.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
O café da manhã péssimo sem opção
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
No primeiro dia (sábado) o café foi bem simples, poucas opções. No segundo estava bem melhor.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ótimo café da manhã , quarto limpo excelente atendimento.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O cardapio do cafe da manhã é ótimo. Quarto limpo e tudo funcionando. Funcionários solícitos. Espaço verde muito bem ocupado..espaço excelente para as crianças.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei de tudo no hotel, limpeza, acomodações, equipe, café da manhã variado e delicioso. Só achei pequeno o prato que colocam pra se servir no café.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nota 10
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Vazamento na pia do banheiro. Muita sujeira de azeitona roxa na área externa de acesso ao quarto. Arvores mal cuidadas. Equipe atenciosa.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Natureza
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O quarto estava muito cheiroso e arrumado!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

O quarto estava confo
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim.muito bom
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Recomendo um ótimo lugar para descansar
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Quarto, equipe e comodidades
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto mal localizado, paguei mais por um quarto escondido, sem varanda, apertado. Vale ressaltar que tudo funcionou bem. Café da manhã apenas até 09:30h da manhã, poderia ser até 10h, pelo menos. Equipe poderia ser mais atenciosa no check-in, dar mais detalhes da estrutura, etc.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo café manhã, quartos limpos e excelente atendimento dos funcionários. Ambiente muito arborizado com muitas frutas. Com certeza voltarei gostei do Hotel Serrano e da cidade de Martins.
Piscina do Hotel muito limpa e organizado
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025