Find all hotels by Independent in Mashu Onsen

"The whole hotel is very dated. It seems like all they did was to renovate the lobby, so it looks new modern shiny, whereas the rooms are left in the 80s/90s era. We had one of the big rooms, with tatami and also a supposed double bed. The bed was not comfortable at all, and way too small for 2 persons. We ended up sleeping on the futons in the tatami section of the room on the second night. Staff wasn't rude, but not friendly like we will expect of the typical Japanese hospitality. The onsen is...

"It is a very old hotel with only stair and far away and noisy "

"A very nice ryokan in a remote place perfect to unwind, nice onsen, very good and service. Rooms are big and comfortable "

"The owner was super sweet and helpful. Amazing property, clean comfortable, kutchen for cooking available. Will be back again!"

"Not clean , day old "

"Friendly and amicable host. Clean room. Lots of amenities available. Onsen avail at level 1."

"The onsen is excellent, the staff were friendly and very attentive especially the guy. My only concern was that the distance stated 1 minute walk from the station, no it is not, you have to take taxi or bus to the center"

"Overall a pleasant and friendly place, kept pretty clean with decent facilities. They lost a star because the fridge was rank and the kitchen very basic. Overall a good stay, but a little expensive for what was on offer."

"This hotel is some kind too “old”. However, the Onsen’s quality is the best from our trip. "

"Hosts are helpful and sent us instructions on the day we checked in. Not really a hostel per se, no cooking was permitted. There was also some charge for disposal of food waste. There was no lighting at the car park area with portholes, so checking in after sunset could be challenging."