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" Ratify hotel. Gracious staff."

"What a wonderful place to stay! This hotel is truly extraordinary- from the receptionist, to the room service staff, to the cleaners - everyone does their job to perfection and always with a smile. And the food is exquisite ! Made to order Breakfast was phenomenal, as were the dinners we enjoyed. Due to stormy weather, we stayed at the hotel one day and had Asian massages from Maria. We’ve had massages from different locations around the world and my husband and I both agreed that Maria’s massage was the best we’ve ever had. I want to bring her back home in my suitcase!!!"

"Fantastic location close to the old town Chania. Everything you would want. Friendly staff. The breakfast is lovely. The 1866 Bistro Bar has good food and Excellent Cocktails"

"There are not enough superlatives to describe this hotel. From the welcoming glass of fizz to the attentive beach staff. Everything is geared to making your vacation memorable. We stayed for two weeks late April, our room had the promised half sea view ( not a distant glimpse) it was spacious, spotless and comfortable the housekeeping staff working hard to keep it that way. Particular mention must be made of the breakfast team, they supplied an amazing array, all made to order and brought to your table ( no buffet bun fights here) with a cheery smile and conversation, setting us up for the day. The hotel has the added advantage of being close to old town. But sufficiently distant to leave you in the company of true local Cretans with plentiful taverna providing fresh fish meals. "

"L hotel est tres bien, pas trop loin du centre ville proche de la mer...juste un petite chose le bar n est pas tres cosy...."

"I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated."

"The hotel is superbly located. Breakfast was exceptional and staff were very friendly and helpful. "

"The property was new, modern and clean. The staff was very friendly and helpful. And Samantha shared her candy twice!!"

"This property was amazing. The staff were especially nice and attentive. The property was a little dimly lit in the evening and the bathrooms extremely dark. Both restaurants offered exceptional food. We arrived for the opening week of the season and it did seem like they could not handle the reservations for dinner. We chose room service for our final night and it did not disappoint. A special thank you to June for looking out for us. Amazing service!"