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"Amazing spot. The ryokan is run by a very kind family. The room was very spacious and comfortable, and the mountain views from there were impressive. Also, the dinner was unforgettable and delicious. We wish we could have stayed a bit longer to enjoy the beautiful area."

"Clean, quiet, nice views of the city and surrounding mountains. Good breakfast, friendly staff. Beds are hard."

"Value forbmoney. Very helpfil staff and great location. Easy access to most amenities"

"We enjoyed our short 3 night stay at West Coast Inn in March 2026. We came to Hakuba to see the mountains and the snow, and the weather cooperated!! Our host at West Coast was wonderful and gracious! We plan to come back next year!"

"Nice hotel, love the ramen and ice cream for free at night "

"Very friendly. Very comfortable. "

"The restaurant option closes at 8pm. Something the staff did not explain upon check in. The bar doesn’t open till 4pm in the afternoon. Again, something the staff did not explain. They don’t have any vending machines with food options. Seriously so no food on site after 8pm and nothing available to eat. They don’t have vending machines with Beer or Liquor options. There were no towels in the shower area. Yes they give you an Onsen towel and small towel in a tote bag but come on. Have proper towels for the room for when you shower. Lastly, their shuttle service doesn’t run until after the first bus from Hakuba t Nagano runs so we had to take Taxi’s into the town-1.5KM. "

"Very good location, nice room, I loved the massage chair . "

"Had a really good stay here! The pictures online do no justice. Great location - amazing Mountain View’s from the room and dining spaces (better than in Hakuba), Very clean, amazing staff, good food! No regrets. They actually exceeded my expectations here! Would definitely return"